{"product_id":"uicare-ecs-24s-d","title":"UICARE-ECS-24S-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for Enterprise Campus 24S (ECS-24S)","description":"\u003cp\u003eProtect your network core for longer with \u003cstrong\u003eUbiquiti UI Care\u003c\/strong\u003e (SKU: \u003cstrong\u003eUICARE-ECS-24S-D\u003c\/strong\u003e), a \u003cstrong\u003efive-year extended replacement protection\u003c\/strong\u003e plan designed for the \u003cstrong\u003eUbiquiti Enterprise Campus 24S (ECS-24S)\u003c\/strong\u003e switch. UI Care extends the replacement protection period of qualifying devices to five years and adds faster, easier \u003cstrong\u003eRMA\u003c\/strong\u003e handling, helping to keep downtime to a minimum on business-critical infrastructure.\u003c\/p\u003e\u003cp\u003eThe ECS-24S is an enterprise-grade 24-port, Layer 3 Etherlighting™ switch with stacking support and high-capacity 10 GbE RJ45 and 25G SFP28 connections. Adding \u003cstrong\u003eUI Care\u003c\/strong\u003e gives you long-term confidence that a faulty unit can be replaced quickly rather than waiting through a lengthy inspection process.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFive-year replacement protection\u003c\/strong\u003e for the covered ECS-24S switch, extending beyond the standard warranty period.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpedited replacement\u003c\/strong\u003e: receive your replacement before Ubiquiti receives your returned item.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree return shipping\u003c\/strong\u003e: your replacement includes a prepaid shipping label for returning the original device.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority RMA handling\u003c\/strong\u003e through the Ubiquiti RMA process, compared with the regular RMA route where you cover return shipping and wait for device inspection.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnlimited replacement programme\u003c\/strong\u003e for the eligible product over the five-year term, per the UI Care membership terms.\u003c\/li\u003e\n\u003cli\u003eReplacement units may be new or refurbished at Ubiquiti's sole option, and a discontinued product is replaced with a functionally comparable one.\u003c\/li\u003e\n\u003cli\u003eReplacement product automatically becomes the covered product for the remainder of the plan term.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eAbout the Covered Device: Enterprise Campus 24S (ECS-24S)\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePort layout: 1 x 1 GbE RJ45, 8 x 2.5 GbE RJ45, 16 x 10 GbE RJ45, 4 x 25G SFP28 and 2 x 100G QSFP28.\u003c\/li\u003e\n\u003cli\u003e460 Gbps switching capacity, 230 Gbps total non-blocking throughput and 342 Mpps forwarding rate.\u003c\/li\u003e\n\u003cli\u003eRedundancy with switch stacking, (2) hot-swappable PSUs and (4) hot-swappable fans.\u003c\/li\u003e\n\u003cli\u003e1U full-depth rack-mount design with a 1.3\" LCM touchscreen and Etherlighting™.\u003c\/li\u003e\n\u003cli\u003eNDAA compliant; managed with UniFi Network.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for\u003c\/strong\u003e: IT managers, system integrators, MSPs and enterprise or campus network teams who want \u003cstrong\u003eextended hardware protection\u003c\/strong\u003e and fast replacement cover for their Ubiquiti ECS-24S core or distribution switch.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCompatible Products\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eUbiquiti Enterprise Campus 24S (ECS-24S). This UI Care plan is intended for use with the ECS-24S only.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eUI Care plans are only available at the time of the corresponding product's purchase and cannot be retroactively purchased. Please ensure the plan is ordered together with your ECS-24S. This is a new sales item only; no reversal or credit is available once approved.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFAQs\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow long does UI Care extend protection for?\u003c\/strong\u003e\u003cbr\u003eUI Care extends the replacement protection period of qualifying devices to five years.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDo I have to return my faulty device before I receive a replacement?\u003c\/strong\u003e\u003cbr\u003eNo. With UI Care you receive your replacement before Ubiquiti receives your returned item, and the original is returned using the prepaid label supplied.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho pays for return shipping?\u003c\/strong\u003e\u003cbr\u003eUbiquiti covers return shipping for UI Care members, and your replacement includes a prepaid shipping label. With a regular RMA, you cover the shipping cost.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I add UI Care after I have bought my switch?\u003c\/strong\u003e\u003cbr\u003eNo. UI Care plans are only available at the time of the corresponding product's purchase and cannot be purchased retroactively.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat do I need to make a claim?\u003c\/strong\u003e\u003cbr\u003eClaims are submitted through the Ubiquiti RMA portal, where you will be asked for the covered product's MAC ID and proof of purchase for the plan.\u003c\/p\u003e","brand":"Ubiquiti","offers":[{"title":"Default Title","offer_id":62072464965772,"sku":"UICARE-ECS-24S-D","price":1210.0,"currency_code":"AUD","in_stock":false}],"url":"https:\/\/thetechgeeks.com\/products\/uicare-ecs-24s-d","provider":"The Tech Geeks Australia","version":"1.0","type":"link"}