{"product_id":"uicare-ecs-48s-d","title":"UICARE-ECS-48S-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for ECS-48S","description":"\u003cp\u003eProtect your network core for longer with \u003cstrong\u003eUbiquiti UI Care\u003c\/strong\u003e (SKU: \u003cstrong\u003eUICARE-ECS-48S-D\u003c\/strong\u003e), the \u003cstrong\u003efive-year extended replacement protection\u003c\/strong\u003e plan designed for the \u003cstrong\u003eUbiquiti Enterprise Campus 48S (ECS-48S)\u003c\/strong\u003e switch. UI Care extends the replacement protection period of qualifying devices to five years and adds exclusive benefits that standard RMA service does not include, helping to keep downtime to a minimum.\u003c\/p\u003e\u003cp\u003eThe ECS-48S is an enterprise-grade 48-port, Layer 3 Etherlighting™ switch with Stacking support and high-capacity 10 GbE RJ45 and 25G SFP28 connections for high availability system design. Pairing it with UI Care gives your investment long-term hardware protection.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFive-year replacement protection\u003c\/strong\u003e for the covered ECS-48S switch.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpedited replacement\u003c\/strong\u003e – your replacement ships before the returned unit is received and inspected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree return shipping\u003c\/strong\u003e – a prepaid shipping label is included with your replacement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority RMA handling\u003c\/strong\u003e – RMA tickets are prioritised end to end.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnlimited replacement programme\u003c\/strong\u003e for the five-year term, covering failures from normal use due to a manufacturer's defect in materials and workmanship.\u003c\/li\u003e\n\u003cli\u003eReplacement requests are submitted online through the Ubiquiti RMA portal, with the covered product's MAC ID and proof of purchase of the plan required.\u003c\/li\u003e\n\u003cli\u003eThe replacement automatically becomes the covered product for the remainder of the plan.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eHow UI Care differs from a standard RMA\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eWith a normal RMA, you return the original device at your own cost and wait for it to be inspected before the replacement is sent. With UI Care, the process is faster and simpler: request a replacement, receive your new product (as soon as the next business day, according to Ubiquiti's UI Care information), then return the original using the prepaid label. The original device must be returned within 90 days, or an extension requested, otherwise the plan is cancelled.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eImportant to know\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eUI Care is available only at the time the corresponding product is purchased and cannot be bought retrospectively.\u003c\/li\u003e\n\u003cli\u003eCoverage begins on the later of the plan purchase date or the 31st day after the covered product's purchase date, and runs for five years.\u003c\/li\u003e\n\u003cli\u003eThe plan is not renewable and expires at the end of the five-year term.\u003c\/li\u003e\n\u003cli\u003eReplacement products may be refurbished or new, at Ubiquiti's sole option.\u003c\/li\u003e\n\u003cli\u003eThis is a \u003cstrong\u003enew sales only\u003c\/strong\u003e item – no reversal or credit once approved.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIT managers, network administrators, MSPs, system integrators and businesses deploying the Ubiquiti ECS-48S in campus, enterprise or high-availability environments who want \u003cstrong\u003eextended warranty-style protection\u003c\/strong\u003e, faster replacements and free return shipping.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCompatible Products\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eUbiquiti Enterprise Campus 48S (ECS-48S)\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThis UI Care plan (UICARE-ECS-48S-D) is intended for the ECS-48S switch only.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFAQs\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow long does UI Care extend protection for?\u003c\/strong\u003e\u003cbr\u003eUI Care extends replacement protection on qualifying devices to five years.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDo I need to send my faulty switch back before I get a replacement?\u003c\/strong\u003e\u003cbr\u003eNo. With UI Care you do not have to return the covered product first, though the original must be returned within 90 days using the RMA.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho pays for return shipping?\u003c\/strong\u003e\u003cbr\u003eUbiquiti covers return shipping for UI Care members via a prepaid label supplied with your replacement.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I add UI Care after I have bought my switch?\u003c\/strong\u003e\u003cbr\u003eNo. UI Care plans are only available at the time of the corresponding product's purchase and cannot be purchased retroactively.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan the plan be renewed after five years?\u003c\/strong\u003e\u003cbr\u003eNo. The plan is not renewable and expires at the end of the five-year term.\u003c\/p\u003e","brand":"Ubiquiti","offers":[{"title":"Default Title","offer_id":62072465096844,"sku":"UICARE-ECS-48S-D","price":1782.0,"currency_code":"AUD","in_stock":false}],"url":"https:\/\/thetechgeeks.com\/products\/uicare-ecs-48s-d","provider":"The Tech Geeks Australia","version":"1.0","type":"link"}