{"product_id":"uicare-envr-au-d","title":"UICARE-ENVR-AU-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for Enterprise NVR (ENVR)","description":"\u003cp\u003eThe \u003cstrong\u003eUbiquiti UI Care UICARE-ENVR-AU-D\u003c\/strong\u003e is a \u003cstrong\u003efive-year extended replacement protection\u003c\/strong\u003e plan designed specifically for the \u003cstrong\u003eUbiquiti Enterprise NVR (ENVR)\u003c\/strong\u003e. Rather than relying solely on standard warranty terms, UI Care extends replacement protection to five years and adds faster, more convenient RMA handling, helping to keep your \u003cstrong\u003eUniFi Protect\u003c\/strong\u003e video surveillance infrastructure running with minimal downtime.\u003c\/p\u003e\u003cp\u003eThe ENVR itself is a 3U network video recorder with 16 drive bays for 2.5\"\/3.5\" drives, supporting up to 70 4K cameras or 210 Full HD cameras. Because it sits at the heart of a surveillance deployment, protecting it with \u003cstrong\u003eUI Care extended coverage\u003c\/strong\u003e is a practical way to safeguard your investment for the long term.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFive-year extended replacement protection\u003c\/strong\u003e for the Enterprise NVR (ENVR)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority RMA service\u003c\/strong\u003e with RMA tickets prioritised end to end\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpedited replacement\u003c\/strong\u003e: your replacement ships before your returned unit is inspected, so you receive it before Ubiquiti receives your return\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree return shipping\u003c\/strong\u003e with a prepaid shipping label included with your replacement\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnlimited service\u003c\/strong\u003e with unlimited RMAs for the covered product during the plan term\u003c\/li\u003e\n\u003cli\u003eReplacement requests are lodged through the Ubiquiti RMA centre, with replacements available as soon as the next business day\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eHow UI Care Differs from a Standard RMA\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eWith a normal RMA, you return the original device, cover the shipping cost of the return package, and wait for Ubiquiti's team to inspect the unit and verify the issue before your replacement is dispatched. With \u003cstrong\u003eUI Care\u003c\/strong\u003e, the replacement is sent first and the original is returned free of charge, significantly reducing downtime for business-critical recording systems.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eImportant Information\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eUI Care plans are only available at the time the corresponding product is purchased and cannot be purchased retrospectively.\u003c\/li\u003e\n\u003cli\u003eCoverage begins on the later of the plan purchase date or the 31st day after the purchase date of the covered product, and continues for five years.\u003c\/li\u003e\n\u003cli\u003eReplacement products may be refurbished or new, at Ubiquiti's sole option. If the covered product has been discontinued, a functionally comparable replacement is supplied.\u003c\/li\u003e\n\u003cli\u003eThis listing is for new sales only. No reverse or credit once approved.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIT managers, system integrators, MSPs, and businesses deploying \u003cstrong\u003eUniFi Protect\u003c\/strong\u003e on an Enterprise NVR who want long-term \u003cstrong\u003ehardware replacement protection\u003c\/strong\u003e, predictable support, and minimal surveillance downtime.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCompatible Products\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eUbiquiti Enterprise NVR (ENVR)\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eUICARE-ENVR-AU-D is intended for use with the Ubiquiti Enterprise NVR (ENVR), the 3U NVR with 16 drive bays supporting up to 70 4K or 210 Full HD cameras.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFAQs\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat does UI Care for the ENVR cover?\u003c\/strong\u003e\u003cbr\u003eUI Care extends replacement protection for the covered product to five years, with priority RMA handling and prepaid return shipping.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDo I need to send my faulty unit back before receiving a replacement?\u003c\/strong\u003e\u003cbr\u003eNo. With UI Care, you do not have to return the covered product first; your replacement ships before inspection and includes a prepaid label for returning the original.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I add UI Care after I have bought my ENVR?\u003c\/strong\u003e\u003cbr\u003eNo. UI Care plans are only available at the time the corresponding product is purchased and cannot be purchased retrospectively.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho pays for return shipping?\u003c\/strong\u003e\u003cbr\u003eUbiquiti covers return shipping for UI Care members, and a prepaid shipping label is included with your replacement.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWill my replacement be brand new?\u003c\/strong\u003e\u003cbr\u003eReplacement products may be refurbished or new, at Ubiquiti's sole option. If the product has been discontinued, you will receive a functionally comparable replacement.\u003c\/p\u003e","brand":"Ubiquiti","offers":[{"title":"Default Title","offer_id":62072465424524,"sku":"UICARE-ENVR-AU-D","price":779.0,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/thetechgeeks.com\/products\/uicare-envr-au-d","provider":"The Tech Geeks Australia","version":"1.0","type":"link"}