{"product_id":"uicare-upl-port-b-au-d","title":"UICARE-UPL-Port-B-AU-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for UPL-Port-B-AU PoE Audio Port","description":"\u003cp\u003eThe \u003cstrong\u003eUbiquiti UI Care UICARE-UPL-Port-B-AU-D\u003c\/strong\u003e is a \u003cstrong\u003efive-year extended replacement protection plan\u003c\/strong\u003e designed for the \u003cstrong\u003eUbiquiti UniFi PoE Audio Port (UPL-Port-B-AU)\u003c\/strong\u003e. \u003ccite index=\"1-2\"\u003eUI Care extends the replacement protection period of qualifying devices to five years\u003c\/cite\u003e, giving you long-term confidence in your \u003cstrong\u003emulti-zone audio\u003c\/strong\u003e investment and keeping downtime to a minimum if a fault ever occurs.\u003c\/p\u003e\u003cp\u003eRather than waiting for your faulty unit to be returned and inspected, UI Care puts you on the \u003cstrong\u003epriority RMA\u003c\/strong\u003e track. \u003ccite index=\"4-5\"\u003eReplacements ship before inspection, RMA tickets are prioritised end to end, and prepaid return shipping is included.\u003c\/cite\u003e \u003ccite index=\"8-4\"\u003eMembership provides access to an immediate and unlimited replacement programme for your eligible product for five years.\u003c\/cite\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFive-year coverage\u003c\/strong\u003e for the UniFi PoE Audio Port (UPL-Port-B-AU)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpedited replacement\u003c\/strong\u003e – \u003ccite index=\"1-6\"\u003ereceive your replacement before Ubiquiti receives your returned item\u003c\/cite\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree return shipping\u003c\/strong\u003e – \u003ccite index=\"1-7\"\u003eyour replacement includes a prepaid shipping label\u003c\/cite\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnlimited service\u003c\/strong\u003e – \u003ccite index=\"21-9\"\u003eunlimited RMAs for peace of mind\u003c\/cite\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrioritised RMA tickets\u003c\/strong\u003e handled end to end\u003c\/li\u003e\n\u003cli\u003eReplacement requests are lodged via the Ubiquiti RMA portal, with \u003ccite index=\"21-3\"\u003edelivery of your new product as soon as the next business day\u003c\/cite\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eHow UI Care Works\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eWith a standard RMA, \u003ccite index=\"23-8\"\u003eyou cover the shipping cost of your return package\u003c\/cite\u003e, and \u003ccite index=\"21-13,21-14\"\u003eyour replacement is only sent once the returned device has been inspected and the issues verified\u003c\/cite\u003e. With UI Care, the process is faster and simpler, and the original device is returned using the prepaid label supplied with your replacement.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eImportant Information\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003ccite index=\"6-13,6-14\"\u003eUI Care plans are only available at the time of the corresponding product's purchase and cannot be purchased retrospectively.\u003c\/cite\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ccite index=\"8-9\"\u003eCoverage begins on the later of the plan purchase date or the 31st day after the covered product was purchased, and continues for five years.\u003c\/cite\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ccite index=\"8-10\"\u003eThe plan is not renewable and expires at the end of the five-year term.\u003c\/cite\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ccite index=\"8-7\"\u003eThe original covered product must be returned via the RMA within ninety days, unless an extension is requested.\u003c\/cite\u003e\u003c\/li\u003e\n\u003cli\u003eThis is a \u003cstrong\u003enew sales only\u003c\/strong\u003e item. Once approved, it cannot be reversed or credited.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for\u003c\/strong\u003e: integrators, businesses, hospitality venues, retailers and home users deploying the \u003cstrong\u003eUniFi PoE Audio Port\u003c\/strong\u003e who want \u003cstrong\u003elong-term hardware protection\u003c\/strong\u003e, faster replacements and reduced downtime.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCompatible Products\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eUbiquiti UniFi PoE Audio Port (UPL-Port-B-AU)\u003c\/strong\u003e – \u003ccite index=\"4-2\"\u003ea digital audio streamer with an ultra-compact, versatile design and an intuitive control system, supporting multiple music streaming services and scalable multi-zone installations.\u003c\/cite\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFAQs\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat does UICARE-UPL-Port-B-AU-D cover?\u003c\/strong\u003e\u003cbr\u003eIt provides five-year extended replacement protection for the Ubiquiti UPL-Port-B-AU PoE Audio Port, including priority RMA service and prepaid return shipping.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I add UI Care after I have bought my PoE Audio Port?\u003c\/strong\u003e\u003cbr\u003eNo. \u003ccite index=\"6-13,6-14\"\u003eUI Care plans are only available at the time of the product's purchase and cannot be bought retroactively.\u003c\/cite\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDo I get my replacement before sending back the faulty unit?\u003c\/strong\u003e\u003cbr\u003eYes. \u003ccite index=\"4-5\"\u003eThe replacement ships before inspection\u003c\/cite\u003e, and a prepaid label is included for returning the original device.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIs UI Care renewable?\u003c\/strong\u003e\u003cbr\u003eNo. \u003ccite index=\"8-10\"\u003eThe plan is not renewable and expires at the end of the five-year term.\u003c\/cite\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow do I request a replacement?\u003c\/strong\u003e\u003cbr\u003eSubmit a request through the Ubiquiti RMA portal. \u003ccite index=\"21-10\"\u003eYou can receive your new product as soon as the next business day.\u003c\/cite\u003e\u003c\/p\u003e","brand":"Ubiquiti","offers":[{"title":"Default Title","offer_id":62072466047116,"sku":"UICARE-UPL-Port-B-AU-D","price":91.48,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/thetechgeeks.com\/products\/uicare-upl-port-b-au-d","provider":"The Tech Geeks Australia","version":"1.0","type":"link"}