{"product_id":"watchguard-rai","title":"WatchGuard Rai Agentic AI Digital Workforce for MSPs","description":"\u003cp\u003eThe \u003cstrong\u003eWatchGuard Rai\u003c\/strong\u003e is WatchGuard's \u003cstrong\u003eagentic AI digital workforce\u003c\/strong\u003e built specifically for \u003cstrong\u003emanaged service providers (MSPs)\u003c\/strong\u003e. Rai is the AI experience of the \u003cstrong\u003eWatchGuard Unified Security Platform\u003c\/strong\u003e, turning WatchGuard intelligence into operational capacity across customer environments by helping to investigate, assess, prioritise, orchestrate and execute supported \u003cstrong\u003esecurity work\u003c\/strong\u003e.\u003c\/p\u003e\u003cp style=\"\"\u003eWatchGuard Rai, \u003cb\u003epriced per 1M Rai tokens per month \u003c\/b\u003eallows you to choose the plan that matches your monthly token volume and the term.\u003c\/p\u003e\u003cp\u003eRather than simply making analysts faster, Rai is an always-on digital worker that acts as an extension of your security team. It continuously monitors environments, correlates activity across \u003cstrong\u003eendpoint, network and identity\u003c\/strong\u003e, and takes authorised action within the permissions, policies and control boundaries you define. That lets MSPs support more customers and environments without scaling \u003cstrong\u003eheadcount\u003c\/strong\u003e at the same rate.\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"\"\u003eChoose the band that matches your number of users and the term, then set the quantity to your number of users.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAlways-on AI digital worker\u003c\/strong\u003e that detects, correlates and responds to threats, keeping security work moving even when your team is offline.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRai Analyst role\u003c\/strong\u003e delivering detection, investigation and response across endpoint and network activity, acting as a first responder so you are not managing alerts around the clock.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDaily Brief\u003c\/strong\u003e summarising actions taken, items needing attention and protection status across managed environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHey Rai\u003c\/strong\u003e natural-language interface in WatchGuard Cloud for asking activity and inventory questions, investigating incidents and receiving plain-language answers from real platform data.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMCP Integration\u003c\/strong\u003e (Model Context Protocol) to bring supported WatchGuard security data and capabilities into compatible external AI tools and workflows under governed access.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAutonomy with accountability\u003c\/strong\u003e: Rai acts, drafts or advises while the MSP sets execution authority and keeps visibility, with supported actions remaining traceable.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-tenant management\u003c\/strong\u003e through WatchGuard Cloud, with transparent, measurable actions and centralised dashboards.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpanding roles\u003c\/strong\u003e, including Rai Auditor for continuous security posture and compliance assessment and Rai Customer Success for identifying customer risks.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for\u003c\/strong\u003e: MSPs and managed security providers that want to scale \u003cstrong\u003esecurity operations\u003c\/strong\u003e, reduce manual investigation and alert fatigue, and grow their service delivery without a matching increase in staff.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCompatible Products\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eRai operates within \u003cstrong\u003eWatchGuard Cloud\u003c\/strong\u003e and the WatchGuard Unified Security Platform. The Rai Analyst role is available to Service Providers using \u003cstrong\u003eThreatSync\u003c\/strong\u003e in WatchGuard Cloud, covering endpoint and network activity. Please confirm licensing and feature availability with WatchGuard or our team before ordering.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFAQs\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat is Rai?\u003c\/strong\u003e\u003cbr\u003eRai is WatchGuard's agentic AI Digital Workforce for MSPs and the AI experience of the WatchGuard Unified Security Platform.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow does Rai help MSPs scale security operations?\u003c\/strong\u003e\u003cbr\u003eRai shifts investigation, assessment, prioritisation and other repeatable operational work to digital capacity, so MSP teams can support growth without increasing human workload and headcount at the same rate.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow do MSPs engage Rai?\u003c\/strong\u003e\u003cbr\u003eThrough Hey Rai, the natural-language interface in WatchGuard Cloud, where MSPs describe the outcome they need. MCP Integration can also bring supported WatchGuard data and capabilities into partner-selected external AI tools.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow does the MSP stay in control?\u003c\/strong\u003e\u003cbr\u003eHey Rai and MCP Integration operate within supported permissions, policies, access controls and human-control boundaries, and supported interactions and actions remain traceable.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCan I use my own AI tool?\u003c\/strong\u003e\u003cbr\u003eCompatible AI tools can access supported WatchGuard knowledge, data and capabilities through the WatchGuard MCP Server.\u003c\/p\u003e","brand":"WatchGuard","offers":[{"title":"Professional (1M-10M tokens\/month) \/ 1 Year","offer_id":63454542004364,"sku":"WGRAI201","price":162.35,"currency_code":"AUD","in_stock":true},{"title":"Professional (1M-10M tokens\/month) \/ 3 Years","offer_id":63454542037132,"sku":"WGRAI203","price":396.64,"currency_code":"AUD","in_stock":true},{"title":"Scale (11M-25M tokens\/month) \/ 1 Year","offer_id":63454542069900,"sku":"WGRAI301","price":157.38,"currency_code":"AUD","in_stock":true},{"title":"Scale (11M-25M tokens\/month) \/ 3 Years","offer_id":63454542102668,"sku":"WGRAI303","price":383.1,"currency_code":"AUD","in_stock":true},{"title":"Corporate (26M-50M tokens\/month) \/ 1 Year","offer_id":63454542135436,"sku":"WGRAI401","price":147.41,"currency_code":"AUD","in_stock":true},{"title":"Corporate (26M-50M tokens\/month) \/ 3 Years","offer_id":63454542168204,"sku":"WGRAI403","price":359.61,"currency_code":"AUD","in_stock":true},{"title":"Enterprise (51M-100M tokens\/month) \/ 1 Year","offer_id":63454542200972,"sku":"WGRAI501","price":139.57,"currency_code":"AUD","in_stock":true},{"title":"Enterprise (51M-100M tokens\/month) \/ 3 Years","offer_id":63454542233740,"sku":"WGRAI503","price":340.38,"currency_code":"AUD","in_stock":true},{"title":"Enterprise (101M+ tokens\/month) \/ 1 Year","offer_id":63454542266508,"sku":"WGRAI601","price":132.45,"currency_code":"AUD","in_stock":true},{"title":"Enterprise (101M+ tokens\/month) \/ 3 Years","offer_id":63454542299276,"sku":"WGRAI603","price":322.58,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0598\/0304\/1932\/files\/WGRAI201_50448b565bc8c727c5285db064162747e44bbfa4c5bd56cdbe63b16efb4232fc.jpg?v=1792727222","url":"https:\/\/thetechgeeks.com\/products\/watchguard-rai","provider":"The Tech Geeks Australia","version":"1.0","type":"link"}