The Tech Geeks Configuration

We are just not quite the same as many of the other online stores.  I know it is easy to say that, but we just aren't.

The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

Want to know when new product stock is released? why not sign up here to our alerts.

New wireless network configuration? Let us do the heavy lifting!

The Tech Geeks offers a range of wireless network design and support options to streamline your entire network revamp, end to end. As a full-service consultancy, we don't just give you a plan and leave you to it. Our friendly team will identify your needs, consult on a plan, then pre-configure your set up and ship it to you - ready for installation into your network. Support is offered every step of the way.

All of our consultants are highly trained professionals that have been working in the cybersecurity and networking space for decades. Our team is not affiliated with a specific vendor - we offer unbiased advice to ensure you get the set up that is completely fit for purpose. 

Options include:

- 30 Minute Configuration

- Basic Configuration

- Standard Configuration

- Advanced Configuration

Read below to find the option which best suits your needs:

30 Minute Configuration
Many customers use this service as and when needed, to gain support and advice on their specific setup, or just to have one of our tech team on hand as everything is plugged in and setup.   Time is billed in 30-minute increments.

Basic Configuration
This option is best for simple setups with less than 4 devices being configured and includes - device activation, registration and firmware updates.   Configuration and setup.   Once the initial configuration is done, the unit(s) will be shipped to site for you to plug in.  

The Tech Geeks will be on hand for up to a further 30 minutes to work through any last-minute changes or issues.  

Standard Configuration
This option is best for those that desire a little more hands-on support. It is tailored for implementations with less than 8 devices being configured and includes device activation, registration and firmware updates. Once the initial configuration is done, the unit(s) will be shipped to site for you to plug in.

The Tech Geeks will be on hand for up to a further 1 hour to work through any changes needed in the first 7 days of the install. 

Advanced Configuration
This option is suited for more complicated setups, particularly networks with multiple device types, like cameras, access points, routers and switches.  It includes device activation, registration and firmware updates as well as configuration and setup.  Configuration time is limited to a maximum of 3 hours. 

Once the initial configuration is done, the unit(s) will be shipped to site for you to plug in. The Tech Geeks will be on hand for up to a further 2 hours to work through any changes needed in the first 14 days of the install. 

To clarify the most suitable option for your instance, please do not hesitate to contact us.