UICARE-EF-Core-D - Ubiquiti UI Care for Enterprise Firewall Core

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

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We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-EF-Core-D is Ubiquiti's UI Care extended warranty service designed specifically for the Enterprise Firewall Core (EF-Core). This premium support package extends your device protection to five years and provides priority RMA support with exclusive benefits that ensure minimal downtime for your mission-critical enterprise network infrastructure.

Ideal for: Enterprise organisations and large-scale deployments requiring maximum uptime and peace of mind for their Enterprise Firewall Core investments.

Key Features

• Five-year extended replacement protection for your Enterprise Firewall Core
• Replacement ships before inspection – receive your new device as soon as the next business day
• RMA tickets prioritised end to end for faster resolution
• Prepaid return shipping included – free, no-hassle returns with included shipping label
• Priority support throughout the entire RMA process

How UI Care Works

With UI Care, when you experience device issues, your replacement is dispatched immediately without waiting for your faulty unit to be inspected first. This advanced replacement model ensures your Enterprise Firewall Core – which supports up to 22,500+ clients, delivers 79 Gbps IDS/IPS throughput, and manages 5,000+ concurrent IPsec tunnels – remains operational with minimal disruption.

Compatible Products

Enterprise Firewall Core (EF-Core): This UI Care service is exclusively designed for the Enterprise Firewall Core, Ubiquiti's enterprise-class 100 Gbps Cloud Gateway delivering exceptional performance for large-scale enterprise networks.

Protect your investment in enterprise-grade network security with the comprehensive coverage and priority service that UI Care provides for your Enterprise Firewall Core.