UICARE-ENAS-D - Ubiquiti UI Care for Enterprise NAS

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This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

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The UICARE-ENAS-D is Ubiquiti's UI Care extended warranty and support programme designed specifically for the Enterprise NAS (ENAS). This premium service extends your warranty coverage to five years and provides priority support benefits that ensure minimal downtime for your critical storage infrastructure.

Ideal for: Businesses and organisations requiring enhanced warranty protection and priority RMA support for their Enterprise NAS deployments.

Key Features

• Five-year warranty coverage for Enterprise NAS
• Replacement ships before inspection – receive your replacement as soon as the next business day
• RMA tickets prioritized end to end for faster resolution
• Prepaid return shipping included for hassle-free returns
• Priority support throughout the entire RMA process
• Peace of mind with extended protection for your enterprise storage solution

With UI Care, you gain access to expedited replacement services that minimise disruption to your operations. Rather than waiting for inspection before receiving a replacement, UI Care ensures your new unit ships immediately, allowing you to maintain business continuity. The included prepaid return shipping label makes the return process seamless and cost-free.

This service is essential for organisations that depend on their ENAS for mission-critical data storage, file sharing, backups, and virtualisation workloads. UI Care provides the confidence that comes with knowing your enterprise storage infrastructure is protected by Ubiquiti's highest level of support.

Compatible Products

Enterprise NAS (ENAS): The UICARE-ENAS-D is designed exclusively for Ubiquiti's Enterprise NAS, the 3U rack-mount network attached storage system with sixteen drive bays, dual 25 Gbps SFP28 ports, and redundant power supplies.