UICARE-U5G-Max-D - Ubiquiti UI Care Extended 5-Year Warranty for UniFi 5G Max

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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Protect your UniFi 5G Max investment with the UI Care Extended 5-Year Warranty (SKU: UICARE-U5G-Max-D). Designed specifically for the UniFi 5G Max modem, this premium extended warranty service from Ubiquiti ensures your critical networking equipment stays operational with priority support and rapid replacement coverage for a full five years.

UI Care extends replacement protection to five years, giving you comprehensive peace of mind for your 5G connectivity solution. Unlike standard warranty coverage, UI Care delivers exclusive benefits designed to minimise downtime and keep your network running smoothly.

Key Features

• 5 Year Coverage with faster replacement and priority support
• Replacement ships before inspection – receive your new device without waiting for the faulty unit to be returned first
• RMA tickets prioritised end to end – jump the queue with priority inventory allocation
• Prepaid return shipping included – no additional costs for returning your faulty device
• Receive your new product as soon as the next day
• Enjoy peace of mind with unlimited RMAs

With your replacement shipped before the return is received, you can maintain continuous network uptime. The UICARE-U5G-Max-D warranty removes the financial burden of unexpected hardware failures while guaranteeing rapid turnaround times that keep your business connected.

Ideal for: Network administrators, IT professionals, and businesses relying on the UniFi 5G Max for mission-critical 5G connectivity, WAN failover, or primary internet access who require guaranteed uptime and swift hardware replacement.

Compatible Products

UniFi 5G Max (U5G-Max)
A high-performance 5G (3.4 Gbps) modem for any UniFi deployment, the U5G-Max features automatic setup, dual SIM/eSIM, and seamless failover when adopted through any UniFi PoE port.

UniFi 5G Max Outdoor (U5G-Max-Outdoor)
A full-performance 5G (3.4 Gbps) modem for UniFi consoles and Cloud Gateways, designed for outdoor use with directional antennas, remote SIM, and dual SIM for seamless failover.

This extended warranty plan must be purchased at the time of product purchase and cannot be added retroactively. Protect your investment in reliable, high-speed 5G connectivity with UI Care from Ubiquiti.