UICARE-UA-Retrofit-Hub-2-D - Ubiquiti UI Care for UA-Retrofit-Hub-2

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This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

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Protect your UniFi Access Retrofit Hub investment with UI Care extended coverage. The UICARE-UA-Retrofit-Hub-2-D provides comprehensive support and protection for the UA-Retrofit-Hub-2, Ubiquiti's DC-powered access control hub that modernises existing door entry systems without replacing wiring.

UI Care extends your warranty coverage to five years, ensuring long-term peace of mind for your access control infrastructure. This premium support package includes priority RMA processing and advanced replacement benefits designed to minimise downtime in mission-critical access control deployments.

Key Features

• Five-year extended coverage for the UA-Retrofit-Hub-2
• Priority RMA processing with tickets prioritised end to end
• Advanced replacement - replacement ships before inspection
• Prepaid return shipping included for hassle-free returns
• Next business day replacement available for minimal downtime
• Priority inventory allocation ensures faster service

Ideal for businesses and organisations requiring reliable, long-term support for access control systems managing up to two doors with Wiegand or OSDP readers.

How UI Care Works

When you need a replacement, simply request one via rma.ui.com. With UI Care, you'll receive your replacement as soon as the next business day, before your original device is even inspected. A prepaid shipping label is included with your replacement for a free, no-hassle return of the original unit.

Compatible Products

UA-Retrofit-Hub-2 (Access Retrofit Hub)
This UI Care coverage is specifically designed for the UniFi Access Retrofit Hub, a DC-powered hub supporting Wiegand and OSDP readers that provides entry and exit control for up to two doors. The hub supports up to 10,000 users and features two additional inputs, two lock terminals, and two AUX terminals.