UICARE-UA-Retrofit-Reader-W-D - Ubiquiti UI Care 5-Year Extended Warranty for UA-Retrofit-Reader-W

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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Protect your UniFi Access Retrofit Reader (White) with UI Care, Ubiquiti's premium 5-year extended warranty service designed for SKU UICARE-UA-Retrofit-Reader-W-D. This comprehensive coverage plan provides faster replacement, priority support, and complete peace of mind for your access control investment.

UI Care extends replacement protection to five years and delivers exclusive benefits that standard warranty coverage simply cannot match. Your replacement device ships before inspection, ensuring minimal downtime for your door access security system.

Key Features

• 5-Year Extended Coverage – comprehensive replacement protection for the UA-Retrofit-Reader-W
• Advanced Replacement Service – receive your replacement before returning the faulty device
• Priority RMA Processing – tickets prioritised end-to-end for faster resolution
• Prepaid Return Shipping – free, no-hassle return with included shipping label
• Next-Day Replacement – receive your new product as soon as the next business day
• Reserved Product Stock – exclusive inventory specifically reserved for UI Care members

Ideal for: Commercial and residential property managers, IT professionals, and security installers requiring maximum uptime and reliable access control infrastructure with minimal service interruption.

Compatible Products

UniFi Access Retrofit Reader (White) – The UICARE-UA-Retrofit-Reader-W-D warranty plan protects the UA-Retrofit-Reader-W, an indoor/outdoor OSDP reader with NFC card and Touch Pass support. This weatherproof IP55-rated reader works seamlessly with the UniFi Retrofit Hub using existing cabling infrastructure, supports Apple/Google Wallet, mobile unlock capabilities, and includes 10 free 1-year Touch Passes. The compact reader features polycarbonate and aluminium alloy construction with stainless steel mounting hardware.

UniFi Retrofit Hub 2 – The DC-powered hub that supports Wiegand and OSDP readers, providing entry and exit control for up to two doors. Essential companion product for the Retrofit Reader.

Retrofit PSU 12V – Power supply unit designed specifically for the UniFi Retrofit Hub, ensuring reliable 12V DC power delivery.

Door Lock Relay Cable – Connects electronic locks to your Retrofit Hub for complete access control integration.

Access Card – Highly-secure NFC cards featuring multi-layer encryption and MIFARE DESFire EV3 technology for UniFi Access systems.

Junction Box – Optional mounting accessory for professional installations requiring gang-box or conduit attachment.

Important: UI Care plans are only available at the time of product purchase and cannot be retroactively purchased. Products bought without UI Care are eligible for standard RMA service only. Coverage begins on the date of purchase or 31 days after product purchase date, whichever is later, and continues for five years thereafter.