UICARE-UDB-PRO-D - Ubiquiti UI Care Extended 5-Year Coverage for Device Bridge Pro

We are just not quite the same as many of the other online stores.  I know it is easy to say that, but we just aren't.

The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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Protect your investment with UI Care Extended 5-Year Coverage (SKU: UICARE-UDB-PRO-D), the premium protection plan from Ubiquiti designed specifically for the Device Bridge Pro. This comprehensive extended warranty programme extends your standard coverage to five years and delivers exclusive benefits that ensure minimal downtime and maximum peace of mind for your wireless bridging infrastructure.

UI Care provides faster replacement and priority support, covered for 5 years, making it the ideal choice for businesses and professionals who rely on continuous network connectivity.

Key Features

• Receive your replacement before we receive your return — advanced RMA with priority inventory allocation
• Replacement ships before inspection to minimise network downtime
• Prepaid return shipping included for hassle-free, no-cost returns
• RMA tickets prioritised end to end for faster service
• Five years of extended replacement protection
• Unlimited replacement programme for your eligible product

How UI Care Works

With UI Care, you can receive your new replacement as soon as the next business day. You do not have to return the Covered Product first before receiving your replacement. A prepaid shipping label is included with your replacement, making returns completely free and effortless.

Ideal for

Network administrators, IT professionals, businesses, and integrators deploying Device Bridge Pro units in mission-critical wireless bridging applications who require guaranteed uptime and premium support.

Compatible Products

Device Bridge Pro (UDB-Pro)
5 GHz wireless bridge with PoE output that connects at 5+ km distances or seamlessly uplinks to UniFi WiFi. Managed via UniFi Console, Official UniFi Hosting, or a Self-Hosted UniFi Network Server.

Important Notes

This Membership Plan is not renewable and expires at the end of the five (5) year term. UI Care plans must be purchased at the time of product purchase and cannot be added retroactively.