UICARE-UMR-Industrial-D - Ubiquiti UI Care for UMR-Industrial

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UMR-Industrial-D is Ubiquiti's five-year extended coverage plan designed specifically for the UMR-Industrial mobile router. This premium UI Care service enhances your investment with faster replacement, priority support, and comprehensive protection for your ruggedised LTE Cat 4 mobile WiFi router.

With UI Care, you gain exclusive benefits that go beyond standard warranty coverage. Your replacement device ships before inspection, ensuring minimal downtime for critical IoT applications. All RMA tickets receive priority handling end-to-end, and prepaid return shipping is included, eliminating unexpected costs and hassle.

Key Features

• Five-year extended protection for the UMR-Industrial mobile router
• Advance replacement service – receive your replacement before returning the faulty unit
• Priority RMA processing from start to finish
• Prepaid return shipping label included with all replacements
• Next business day replacement delivery available
• Priority technical support for faster issue resolution

About the UMR-Industrial

The UMR-Industrial is a compact, ruggedised, and carrier-unlocked LTE Cat 4 mobile WiFi router designed for demanding indoor and outdoor IoT applications. This standalone mobile router features IP66 weatherproofing, dual Gigabit Ethernet RJ45 ports, WiFi 4 connectivity, and flexible mounting options including DIN rail, wall, and pole mounts. The device supports LTE download speeds up to 150 Mbps and upload speeds up to 50 Mbps across multiple LTE bands (B2, B4, B5, B12, B13, B14, B25, B26, B66, B71).

Management is flexible via WiFi, Ethernet, or remotely through the optional Mobility Cloud subscription at mobility.ui.com, with no UniFi Console required. Advanced features include VPN client support (OpenVPN and WireGuard), site-to-site VPN (IPsec and WireGuard), port forwarding, firewall, static routes, and multiple WAN options with priority and fallback capabilities. The router also offers PoE passthrough (up to 10W with PoE+ input), LTE passthrough mode, and Ethernet bridge mode.

Ideal for: Businesses requiring reliable mobile connectivity for industrial IoT deployments, remote monitoring systems, outdoor installations, and mission-critical applications where extended warranty coverage and rapid replacement are essential.

Compatible Products

UMR-Industrial (Mobile Router Industrial): The UICARE-UMR-Industrial-D plan provides extended coverage exclusively for the UMR-Industrial mobile router (model: UMR-Industrial). This ruggedised device is ideal for indoor/outdoor IoT applications requiring carrier-unlocked LTE Cat 4 connectivity, IP66 weatherproofing, and flexible management options.