UICARE-UNAS-Pro-4-D - Ubiquiti UI Care for UNAS Pro 4

We are just not quite the same as many of the other online stores.  I know it is easy to say that, but we just aren't.

The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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Protect your UNAS Pro 4 investment with UI Care – Ubiquiti's premium extended coverage plan. The UICARE-UNAS-Pro-4-D extends your replacement protection to five years and delivers priority support benefits designed to minimise downtime and maximise peace of mind for your critical network storage infrastructure.

UI Care transforms the standard warranty experience with faster service, priority RMA processing, and comprehensive coverage that keeps your UniFi NAS running without interruption. Designed for businesses and professionals who depend on reliable file storage and sharing, this plan ensures your 1U rack-mount NAS stays protected throughout its operational life.

Key Features:

• Five-year extended replacement protection – comprehensive coverage for your UNAS Pro 4
• Replacement ships before inspection – receive your new unit as soon as the next day, before returning the faulty device
• RMA tickets prioritised end to end – jump the queue with priority support from start to finish
• Prepaid return shipping included – free, no-hassle returns with included shipping label
• Peace of mind – protect your 10 Gbps network storage investment for the long term

Ideal for: Businesses, IT professionals, and UniFi deployments requiring extended protection for their UNAS Pro 4 network-attached storage systems. Essential for environments where uptime and rapid replacement are critical.

Compatible Products:

UNAS Pro 4 (UNAS-Pro-4) – This UI Care plan is specifically designed for the UNAS Pro 4, the 1U rack-mount NAS with (4) 2.5/3.5" HDD bays and (2) M.2 NVMe SSD cache slots, delivering faster access, lower latency, and high-availability 10 Gbps networking for large-scale file storage and sharing.

Important: UI Care plans must be purchased at the time of the corresponding product's purchase and cannot be added retroactively. Products purchased without UI Care are eligible for standard RMA service only.