UICARE-UNVR-G2-Pro-D - Ubiquiti UI Care 5 Year Extended Coverage for Network Video Recorder G2 Pro

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UNVR-G2-Pro-D provides 5-year extended coverage for your Ubiquiti Network Video Recorder G2 Pro (UNVR-G2-Pro), delivering comprehensive protection and priority support for your critical UniFi Protect NVR investment.

UI Care is Ubiquiti's premium extended warranty programme designed to give you peace of mind with faster replacements, priority support, and prepaid return shipping—all for five years from the date of purchase. Perfect for businesses and professional installations where downtime simply isn't an option, this extended warranty service ensures your 2U rack-mounted NVR with eight drive bays and support for up to 50 4K cameras stays protected.

Key Features

• 5-Year Extended Protection – comprehensive coverage for your UNVR-G2-Pro for a full five years
• Replacement Ships Before Inspection – receive your replacement unit before returning the faulty device, minimising downtime
• Priority RMA Processing – your RMA tickets are prioritised from start to finish for faster resolution
• Prepaid Return Shipping Included – no-hassle returns with prepaid shipping labels included with your replacement
• Unlimited RMA Claims – enjoy peace of mind with no limits on the number of replacement requests during the coverage period
• Next-Day Replacement Available – receive your replacement as soon as the next business day

Ideal for: Commercial installations, enterprise security deployments, system integrators, and professional users who require maximum uptime and priority support for their UniFi Protect surveillance infrastructure.

Important: UI Care plans must be purchased at the time of the corresponding product's purchase and cannot be added retroactively. This coverage is specifically designed for the Network Video Recorder G2 Pro (UNVR-G2-Pro).

Compatible Products

Network Video Recorder G2 Pro (UNVR-G2-Pro)
This UI Care plan provides extended coverage exclusively for the Ubiquiti Network Video Recorder G2 Pro, a 2U UniFi Protect NVR with built-in AI event analytics, HDMI output, eight 2.5"/3.5" HDD bays, and support for up to 50 4K or 100 Full HD cameras. The UNVR-G2-Pro features dual networking interfaces (1x 2.5 GbE RJ45 + 1x 10G SFP+), power redundancy support, RAID data protection, and can manage over 150 UniFi Access hubs alongside your camera deployment.