UICARE-UNVR-Instant-D - Ubiquiti UI Care Extended Coverage for UNVR-Instant

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UNVR-Instant-D is Ubiquiti's UI Care extended coverage service designed specifically for the UniFi Network Video Recorder Instant (UNVR-Instant). This premium support plan extends your device protection to five years and provides exclusive benefits that ensure faster replacements, priority support, and complete peace of mind for your UniFi Protect security deployment.

UI Care delivers enterprise-grade support for your compact UniFi Protect NVR, ensuring minimal downtime and maximum reliability for homes, small businesses, and enterprise environments alike. With the UICARE-UNVR-Instant-D, your investment in professional-grade physical security is protected for years to come.

Key Features

• Five-year extended warranty coverage for your UNVR-Instant device
• Advanced replacement service – receive your new replacement before returning your defective unit
• Priority RMA processing – RMA tickets prioritised end to end for faster resolution
• Next business day replacement shipping available
• Prepaid return shipping label included – no additional costs for returns
• Unlimited RMA requests during the coverage period
• Comprehensive protection for your UniFi Protect infrastructure

Ideal for: Businesses and homeowners seeking comprehensive long-term protection and priority support for their UniFi Network Video Recorder Instant deployment, ensuring maximum uptime and minimal service disruption.

Compatible Products

UniFi Network Video Recorder Instant (UNVR-Instant): This UI Care plan is specifically designed for the compact UniFi Protect NVR with 3.5" HDD support, featuring an integrated 6-port PoE switch, integrated HDMI ViewPort, and capacity for up to 6 4K cameras or 15 Full HD cameras. The UNVR-Instant manages UniFi Protect cameras and UniFi Access hubs, providing an all-in-one solution for professional security monitoring.

Important Note: UI Care plans must be purchased at the time of the corresponding product's purchase and cannot be added retroactively. This service provides advance replacement benefits that significantly reduce downtime compared to standard RMA service.