UICARE-UNVR-Pro-D - Ubiquiti UI Care for UNVR-Pro

We are just not quite the same as many of the other online stores.  I know it is easy to say that, but we just aren't.

The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UNVR-Pro-D is Ubiquiti's UI Care extended warranty and protection service designed specifically for the Network Video Recorder Pro (UNVR-Pro). This premium service plan extends your replacement protection to five years, providing peace of mind and comprehensive support for your UniFi Protect infrastructure.

UI Care transforms the standard warranty experience with faster replacement and priority support. When issues arise, your replacement ships before inspection, minimising downtime for your surveillance system. RMA tickets receive end-to-end priority handling, and all returns include prepaid shipping labels for hassle-free service.

Key Features

• Five-year extended coverage for UNVR-Pro
• Advanced replacement – receive your replacement before returning the faulty unit
• Priority RMA processing from start to finish
• Prepaid return shipping included with all replacements
• Next business day delivery available for replacement units
• Unlimited RMA requests during coverage period

Ideal for: Businesses and organisations requiring reliable, uninterrupted operation of their UniFi Protect video surveillance systems with professional-grade support and minimal downtime.

Compatible Products

Network Video Recorder Pro (UNVR-Pro) – A 2U rack-mount video recorder with seven 2.5/3.5" HDD bays, supporting up to 24 4K cameras or 70 Full HD cameras with up to 60 days of storage. Features automatic RAID configuration, 10G SFP+ networking, and integration with UniFi Protect application.

Important: UI Care plans must be purchased at the time of the corresponding product's purchase and cannot be added retroactively.