UICARE-UPS-2U-D - Ubiquiti UI Care for UniFi UPS 2U

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UPS-2U-D is UI Care, Ubiquiti's premium extended warranty service specifically designed for the UniFi UPS 2U rackmount uninterruptible power supply. This comprehensive 5-year coverage plan provides enhanced protection and priority support, ensuring your critical infrastructure remains protected with faster replacement services and end-to-end prioritised RMA tickets.

UI Care transforms your standard warranty experience by offering advance replacement service, where your replacement device ships before inspection of the returned unit. This means minimal downtime for your UniFi UPS 2U deployment, keeping your network infrastructure protected when it matters most.

Key Features

• 5-year extended coverage for UniFi UPS 2U
• Replacement ships before inspection – receive your replacement before returning the faulty device
• Priority RMA tickets – your support requests are prioritised end to end
• Prepaid return shipping included – no-hassle returns with prepaid shipping labels
• Next business day replacement – receive your replacement as soon as the next business day
• Unlimited RMAs throughout the coverage period

Ideal for businesses and organisations requiring maximum uptime and rapid response for their UniFi UPS 2U power protection systems, particularly those operating mission-critical infrastructure, network operations centres, and enterprise environments where downtime is costly.

Compatible Products

UniFi UPS 2U (UPS-2U): The UICARE-UPS-2U-D provides comprehensive 5-year extended warranty coverage exclusively for the UniFi managed 1.44kVA or 1.5kVA rackmount uninterruptible power supply with 4 backup and 4 surge outlets, field replaceable battery, and 216Wh capacity. This UI Care plan must be purchased at the time of product purchase and cannot be added retroactively.

With UI Care, you gain peace of mind knowing that your UniFi UPS 2U investment is protected with faster replacements, priority support allocation, and prepaid return shipping throughout the entire 5-year coverage period. Your replacement device is dispatched before Ubiquiti receives your faulty unit, dramatically reducing downtime and ensuring business continuity.