UICARE-UPS-2U-Pro-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for UPS 2U Pro

Extend the life and reliability of your power protection investment with the Ubiquiti UI Care UICARE-UPS-2U-Pro-D, a five-year extended replacement protection plan designed for the UniFi UPS 2U Pro (UPS-2U-Pro). With UI Care, you extend the replacement protection period of your qualifying device to five years and gain access to a faster, simpler RMA process if something goes wrong.

The UniFi UPS 2U Pro is a rackmount uninterruptible power supply that keeps mission-critical network and server equipment online during outages. Pairing it with UI Care (SKU: UICARE-UPS-2U-Pro-D) helps minimise downtime and removes much of the hassle and cost of a standard hardware replacement.

Key Features

• Five-year extended replacement protection for the covered UPS 2U Pro
• Priority RMA service - your replacement ships before the faulty unit is inspected, with RMA tickets prioritised end to end
• Free return shipping - your replacement includes a prepaid shipping label for returning the original device
• Next business day replacement available when you request a replacement via the Ubiquiti RMA portal
• Unlimited RMAs for peace of mind throughout the coverage period
• Faster replacement and priority support compared with a normal RMA, where you cover the return shipping cost and wait for inspection before a replacement is sent

About the Protected Device: UniFi UPS 2U Pro

The UPS 2U Pro is a UniFi-managed rackmount UPS with pure sine wave output, individually controllable outlets with per-port power monitoring and remote power cycling, a field-replaceable 720Wh battery and up to 22 minutes of runtime at half load. It also supports Graceful Shutdown for UNVR and UNAS, and includes NUT compatibility for third-party devices.

Important Purchase Information

UI Care plans are only available at the time the corresponding product is purchased and cannot be purchased retroactively. This listing is for new sales only, and no reverse or credit is available once approved.

Ideal for: IT managers, MSPs, system integrators, server room and comms cabinet owners, and businesses running UniFi networks who want long-term, low-hassle protection for their UPS 2U Pro.

Compatible Products

UniFi UPS 2U Pro (UPS-2U-Pro)

This UI Care plan is intended for the UniFi UPS 2U Pro. Please ensure the plan is purchased together with the matching device.

FAQs

What does UI Care cover?
UI Care extends the replacement protection period of your qualifying device to five years and adds benefits such as priority RMA service and free return shipping.

How does the UI Care replacement process work?
You request a replacement via the Ubiquiti RMA portal and can receive your new product as soon as the next business day. A prepaid shipping label is included so you can return the original device for free.

Can I add UI Care after buying my device?
No. UI Care plans are only available at the time of the corresponding product's purchase, and products bought without a plan are eligible for standard RMA service only.

How is UI Care different from a normal RMA?
With a normal RMA you cover the return shipping cost, and your replacement is sent only after the returned device has been inspected and the issue verified. UI Care ships your replacement before inspection.