WatchGuard Open MDR
Description
Description
The WatchGuard Open MDR is a fully managed detection and response service that adds 24/7 expert monitoring on top of the security tools your customers already use. Rather than forcing a rip-and-replace, Open MDR layers managed detection and response onto existing security investments, unifying endpoint, identity, network and cloud protection under one service.
WatchGuard's security operations centre (SOC) monitors activity, validates threats and acts immediately, giving organisations continuous coverage and coordinated response without adding internal workload. Proprietary AI/ML reduces noise, validates threats and initiates response actions in under six minutes, with fewer than one false positive per month, according to WatchGuard.
Choose the band that matches your number of users and the term, then set the quantity to your number of users.
Key Features
- 24/7 SOC monitoring and validation delivered by WatchGuard, without needing to build or staff your own SOC
- Cross-environment coverage across WatchGuard and supported third-party tools, without forced migrations
- Coordinated incident response that isolates threats before they spread and disrupt operations
- AI-driven detection and response that cuts alert noise and false positives
- Proactive threat hunting to identify stealthy or emerging threats that tools may miss
- Cloud and CSPM monitoring for AWS and Azure Cloud Security Posture Management environments
- Unified Managed Services portal with clear visibility of detections, actions and outcomes
- Third-party firewall syslog collection from many supported firewalls
- Technical account manager (TAM) support for escalation, root-cause analysis and ongoing security guidance
Ideal for: Managed service providers (MSPs) and their customers running mixed security environments, who want enterprise-grade MDR without replacing their existing endpoint, identity, firewall or cloud tools. MSPs retain ownership of the customer relationship while WatchGuard operates behind the scenes as the SOC.
Compatible Products
WatchGuard technologies
WatchGuard Endpoint Security (EPDR, Advanced EPDR and EDR products, as well as the Endpoint Security Elite, 360 and Prime tiers), WatchGuard Firebox (with a Total Security Suite licence), FireCloud, WatchGuard NDR and AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security.
Supported third-party tools
Microsoft Defender for Endpoint, CrowdStrike EDR, Okta, Duo, Microsoft 365, AWS CloudTrail, AWS and Azure CSPM, Google Workspace and many third-party firewalls via syslog.
Please note: Open MDR requires a supported EDR product (WatchGuard Endpoint Security, CrowdStrike EDR or Microsoft Defender for Endpoint). Each integration may also carry its own licence or access requirements.
FAQs
What is MDR?
MDR is a fully managed service that secures devices, user accounts, cloud applications and the traffic between them. Instead of sending unnecessary alerts, it filters noise, investigates threats and responds on your behalf.
What does WatchGuard MDR offer?
WatchGuard MDR provides 24/7 monitoring, investigation and real-time threat containment across endpoint, identity, network and cloud. AI and human analysts work together to reduce noise and stop attacks quickly.
Which WatchGuard MDR package is right for me?
Core MDR focuses on endpoints, Total MDR covers the full WatchGuard stack, and Open MDR fits mixed environments that rely on third-party tools.
Does Open MDR require an EDR product?
Yes. Open MDR requires WatchGuard Endpoint Security, CrowdStrike EDR or Microsoft Defender for Endpoint.
Can Open MDR block or reset accounts for Duo?
The Duo integration operates in monitor-only mode. It sends automated notifications for detections and does not enforce blocks or MFA resets.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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WatchGuard
Real Security for the Real World
WatchGuard is an American cybersecurity company that provides best-in-class security solutions for MSPs and IT professionals across the globe. In physical, virtual and Cloud environments, networks are being inundated with cyberattacks, which can make securing business assets an overwhelming challenge. As a pioneer in the unified cybersecurity field, WatchGuard has decades of experience developing simple, accessible and easy-to-use products designed to safeguard business-critical assets against evolving malware, network, and endpoint security threats. The company is always working to stay ahead of bad actors operating across the threat landscape. Leveraging emerging technologies including AI and machine learning, WatchGuard arms you with the most powerful and effective tools to protect your business.
Powered by its award-winning, flagship Unified Security Platform, WatchGuard’s comprehensive product portfolio spans network and endpoint security, secure wireless, multi-factor authentication, and network intelligence. WatchGuard’s enterprise-grade Firebox firewalls offer ironclad protection against even the most sophisticated, malicious threats. Widely deployable, Fireboxes are delivered as physical appliances or as virtual/cloud solutions, all at an affordable price point. WatchGuard’s extensive endpoint security solutions offer advanced protection for end users and devices, including endpoint antivirus, security operations, and DNS-level protection and content filtering.
With WatchGuard, you don’t just buy a standalone security device, you receive a holistic security management solution that provides peace of mind. Regular updates on feature enhancements and emerging security threats ensure you get the most out of your WatchGuard security solutions. For smart security, simply done, choose WatchGuard.
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Why buy from The Tech Geeks?
As a longtime WatchGuard partner, we have seen WatchGuard solutions deliver a vast array of benefits for our customers. WatchGuard is a continuous innovator in the cybersecurity world, designing their products to evolve with increasingly sophisticated cybercrime activity.
If you require advice on any WatchGuard product, please reach out to one of our friendly team members. Choosing the correct firewall, wireless or endpoint security solution for your network is less about physical size and more about security capabilities and operational fit. The right security implementation will depend on many factors: use case, office size, number of devices, hardware or software preferences, remote connectivity and encryption requirements – all of which can be overly technical.
Our capable team knows network security, firewalls, endpoint security and wireless configuration inside out. We can provide you with unbiased, to-the-minute advice tailored for your IT implementation. Your time is precious, so don’t waste it - contact us today at The Tech Geeks for real-time support and best-price quoting.
