WatchGuard Total Managed Detection and Response (MDR)
Description
Description
The WatchGuard Total MDR is a fully managed, AI-powered managed detection and response (MDR) service that delivers 24/7 threat monitoring, investigation and response across your entire WatchGuard security stack. Rather than simply sending alerts for you to deal with, Total MDR validates threats and takes action to contain them, day or night.
Built for managed service providers (MSPs) and their customers, Total MDR brings endpoint, firewall, identity, network and cloud security into a single portal. A 24/7 Security Operations Centre (SOC), powered by AI and expert threat hunters, filters out noise and responds to genuine attacks on your behalf. WatchGuard states that Total MDR reduces detection and response times to an average of six minutes, with fewer than one false positive per month on average.
Choose the band that matches your number of users and the term, then set the quantity to your number of users.
Key Features
- 24/7 SOC monitoring – AI and human analysts work together to investigate and contain threats around the clock.
- Full WatchGuard stack coverage – monitors endpoint, identity, network and cloud from one unified portal.
- Endpoint protection monitoring – covers endpoints licensed with WatchGuard Endpoint Security Elite, Endpoint Security 360 or Endpoint Security Prime.
- Firebox, FireCloud and NDR visibility – monitors WatchGuard Fireboxes (with a Total Security Suite licence), FireCloud and WatchGuard NDR.
- Identity threat detection – monitors user authentications for AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security.
- Third-party cloud integrations – supports Microsoft 365, Microsoft Defender for Endpoints, AWS CloudTrail, AWS and Azure Cloud Security Posture Management (CSPM), and Google Workspace.
- Proactive threat hunting and rapid containment – analysts look for stealthy or emerging threats and isolate confirmed attacks to prevent spread.
- Unified portal visibility – real-time insights, incident timelines and proof-of-protection reports to support compliance and cyber insurance needs.
- Remediation guidance – the WatchGuard SOC provides guidance for any detected threats.
Ideal for: MSPs and IT service providers already delivering WatchGuard Endpoint Security, Firebox, AuthPoint or NDR solutions who want to add a fully managed, 24/7 detection and response service for SMB and mid-market customers without building their own SOC.
Compatible Products
WatchGuard Endpoint Security Elite, Endpoint Security 360 and Endpoint Security Prime (an Endpoint Security licence is required to activate Total MDR).
Compatible Products – Network and Identity
WatchGuard Firebox appliances with Total Security Suite, FireCloud, WatchGuard NDR, AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security.
Compatible Products – Cloud
Microsoft 365, Microsoft Defender for Endpoints, AWS CloudTrail, AWS and Azure CSPM, and Google Workspace.
FAQs
What is MDR?
MDR is a fully managed service that secures every part of your environment, including devices, user accounts, cloud applications and the traffic between them. Instead of sending unnecessary alerts, it filters noise, investigates threats and responds on your behalf.
What makes MDR different from other tools?
MDR goes beyond alerting. It combines continuous monitoring, expert investigation and real threat response across endpoint, identity, network and cloud, validating threats and taking action to contain them.
What does WatchGuard MDR offer?
WatchGuard MDR provides 24/7 monitoring, investigation and real-time threat containment across all critical threat surfaces. AI and human analysts work together to reduce noise, stop attacks quickly and provide clear visibility and reporting through a unified platform.
Which WatchGuard MDR package is right for me?
Core MDR and Core MDR for Microsoft focus on endpoints and Microsoft 365. Total MDR covers the full WatchGuard stack across endpoint, identity, network and cloud, while Open MDR fits mixed environments that rely on third-party tools.
Payment & Security
Payment methods
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WatchGuard
Real Security for the Real World
WatchGuard is an American cybersecurity company that provides best-in-class security solutions for MSPs and IT professionals across the globe. In physical, virtual and Cloud environments, networks are being inundated with cyberattacks, which can make securing business assets an overwhelming challenge. As a pioneer in the unified cybersecurity field, WatchGuard has decades of experience developing simple, accessible and easy-to-use products designed to safeguard business-critical assets against evolving malware, network, and endpoint security threats. The company is always working to stay ahead of bad actors operating across the threat landscape. Leveraging emerging technologies including AI and machine learning, WatchGuard arms you with the most powerful and effective tools to protect your business.
Powered by its award-winning, flagship Unified Security Platform, WatchGuard’s comprehensive product portfolio spans network and endpoint security, secure wireless, multi-factor authentication, and network intelligence. WatchGuard’s enterprise-grade Firebox firewalls offer ironclad protection against even the most sophisticated, malicious threats. Widely deployable, Fireboxes are delivered as physical appliances or as virtual/cloud solutions, all at an affordable price point. WatchGuard’s extensive endpoint security solutions offer advanced protection for end users and devices, including endpoint antivirus, security operations, and DNS-level protection and content filtering.
With WatchGuard, you don’t just buy a standalone security device, you receive a holistic security management solution that provides peace of mind. Regular updates on feature enhancements and emerging security threats ensure you get the most out of your WatchGuard security solutions. For smart security, simply done, choose WatchGuard.
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Why buy from The Tech Geeks?
As a longtime WatchGuard partner, we have seen WatchGuard solutions deliver a vast array of benefits for our customers. WatchGuard is a continuous innovator in the cybersecurity world, designing their products to evolve with increasingly sophisticated cybercrime activity.
If you require advice on any WatchGuard product, please reach out to one of our friendly team members. Choosing the correct firewall, wireless or endpoint security solution for your network is less about physical size and more about security capabilities and operational fit. The right security implementation will depend on many factors: use case, office size, number of devices, hardware or software preferences, remote connectivity and encryption requirements – all of which can be overly technical.
Our capable team knows network security, firewalls, endpoint security and wireless configuration inside out. We can provide you with unbiased, to-the-minute advice tailored for your IT implementation. Your time is precious, so don’t waste it - contact us today at The Tech Geeks for real-time support and best-price quoting.
