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Sophos: Important Product Lifecycle Reminder

In July 2020, Sophos announced the End of Sale (EOS) and End of Life (EOL) dates for several products. Updates since July 2020 include:  

• All those products have now reached End of Sale and can no longer be purchased by new customers  
• Existing customers of these products can renew until the End of Life date  
• Some products have already reached their End of Life date and are no longer supported or operational  

For many of the remaining products, only 2 years remain until they reach their End of Life date. We strongly suggest you start planning a migration strategy and start your move to the recommended Sophos products.

Given the aggressive nature of attacks that we continue to see across the industry, along with the ever-increasing pace of cybersecurity, customers should ensure that they have regular patching and upgrade plans.

The list below details the products included in the announcement of July 2020 with a reminder of their End of Life date and migration path.  

Product End of Life (EOL) date Migration Path  

Endpoint Products  
Endpoint Protection, Server Protection and Enterprise Console products (managed on premises)
July 20, 2023
Intercept X Advanced or Intercept X Advanced for Server  

Sophos Mobile as a Service
September 30, 2021
Sophos Mobile managed in Sophos Central  

Sophos Mobile (managed on premises)
July 20, 2023
Sophos Mobile managed in Sophos Central  

SafeGuard Enterprise
July 20, 2023
Sophos Central Device Encryption  

Network Products  
Remote Ethernet Device (RED)
15 August 31, 2023
SD-RED 20

Remote Ethernet Device (RED) 15w
August 31, 2023
SD-RED 20 plus Wi-Fi Module or APX  

Remote Ethernet Device (RED) 50
August 31, 2023
SD-RED 60  

Sophos Web Appliance
July 20, 2023
XG Firewall  

Sophos Firewall Manager
July 30, 2021
Firewall Management in Sophos Central  

Legacy SATC Client
July 31, 2021
XG Firewall and Intercept X for Server  

Email  
PureMessage for Exchange
July 20, 2023 No migration option  

PureMessage for Unix
July 20, 2023
Sophos Email  

Sophos Email Appliance
July 20, 2023
Sophos Email  

Reflexion Total Control
March 31, 2023
Sophos Email  

RTC Encrypt and Radar Lite
March 31, 2023
Sophos Email  

The following products were included in the July 2020 announcement and have already reached their End of Life date. These products are no longer supported or operational.  

Product End of Life (EOL) date Migration Path  

Network Products  
Cloud Web Gateway
June 30, 2020
Intercept X Advanced or XG Firewall  

Cyberoam Central Management Console (CCMS)
December 31, 2020
Firewall Management in Sophos Central  

Cyberoam iView NR
December 31, 2020
Central Firewall Reporting  

Cloud Firewall Manager
December 31, 2020
Firewall Management in Sophos Central  

iView
December 31, 2020
Central Firewall Reporting  

Cyberoam Network Security Appliances
March 31, 2021
XG Firewall  

Cyberoam Central Console (CCC)
March 31, 2021
Firewall Management in Sophos Central  

You can view the latest lifecycle information and migration paths for all products at any time on the Sophos website. All Cyberoam products have now reached the End of Life status.

What should I do next?
We strongly recommend that all customers create a plan to migrate to the recommended Sophos products before the EOL date. Sophos has created a Frequently Asked Questions document to help answer common questions about this process.

You can test drive our next-gen products at any time via an instant online demo. You’ll be up and running in less than a minute and will be able to explore fully the interfaces and capabilities.

Thank you for choosing Sophos to secure your organization. We greatly appreciate and value the trust you place in us, and we are fully committed to giving you the best possible protection.

Sincerely,
Your Sophos Team        

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