Sophos Enhanced to Enhanced Plus Upgrade
Ordering - What You Need To Know
Ordering - What You Need To Know
When you order a Sophos license from us please make sure you include the license number or current hardware appliance serial number. Licenses generally take around 24 - 36 working hours to be issued after order.
In some instances you may find we show out of stock for certain hardware models. This is fairly normal and reflects the fact, often that we have to place what is called a back to back order. When you order with us, we order with Sophos and the unit is shipped in to the country. Please allow around 10 working days where we show as out of stock.
Description
Description
Enhanced Plus Support - for additional support services from Sophos
Sophos offers two different support plans for its firewalls, Enhanced and Enhanced Plus. With this upgrade you can upgrade from an Enhanced to an Enhanced Plus license.
Added value through Enhanced Plus Support: Sophos support is available 24 hours a day, 7 days a week, by email or phone.
Your XG/XGS Firewall is always provided with the latest pattern and feature updates. Pattern updates are installed automatically and for new features or bug fixes your intervention is necessary.
We are happy to support you at any time. If you have licensed Enhanced Support, XG/XGS Firewall is covered by the warranty.
Features:
In the event of a hardware failure, you will receive an advance replacement.
Sophos Support provides 4 hours of remote consulting per contract.
With the Enhanced Plus you will be given priority in case of errors.
You will receive VIP contact with senior support engineers.
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About Sophos
Sophos is a global provider of integrated cybersecurity management software and hardware solutions that streamline cybersecurity threat mitigation in real time across your entire attack surface.
Delivering AI-powered threat prevention, detection, and response capabilities, Sophos solutions span Endpoint Security, Network Security and Infrastructure, Cloud Security and Email Security through to Managed Security Services (SecOps) and Managed Detection and Response.
Key solutions include:
Sophos Endpoint, Intercept X, with server and mobile modules and EDR and XDR offering
Sophos Firewall, for next generation protection including Sophos Secure Access product portfolio (Zero trust and NDR)
Sophos MDR, an award-winning managed security service (cybersecurity-as-a-service) that offers 24/7 attack monitoring, detection and response.
Their flagship solution, Sophos Central, is a centralised, plug-and-play open AI-native platform that consolidates endpoint, cloud, firewall, MDR and an extensive suite of third-party API integrations. Real-time data, security dashboards, and alerts across your cloud, endpoints, and network are consolidated into a single management console, allowing you to view and manage your entire security posture on a single pane of glass.
Sitting on the cutting edge of the cybersecurity landscape, Sophos also offers real world threat intelligence and AI research through their Sophos X-Ops joint task force.
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Why Buy From The Tech Geeks?
The Tech Geeks (part of Twelve Times) are a Sophos Australian Gold Partner with technical qualifications of Platinum.
We have 2 qualified Sophos Architects and 3 qualified Sophos Sales staff, coupled with hundreds of Sophos Firewall installs across Australia and New Zealand. This makes The Tech Geeks an ideal partner for your next Sophos purchase, upgrade or support requirements.
Our team can help you select the optimal Sophos solution tailored to your unique cybersecurity demands. We don’t just sell Sophos, we know it, support it and have used and installed them for over 10 years.
Partner with us today on your next Cybersecurity project.
