Sophos Enhanced to Enhanced Plus Upgrade

We are just not quite the same as many of the other online stores.  I know it is easy to say that, but we just aren't.

The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

Enhanced Plus Support - for additional support services from Sophos

Sophos offers two different support plans for its firewalls, Enhanced and Enhanced Plus. With this upgrade you can upgrade from an Enhanced to an Enhanced Plus license.

Added value through Enhanced Plus Support: Sophos support is available 24 hours a day, 7 days a week, by email or phone.

Your XG/XGS Firewall is always provided with the latest pattern and feature updates. Pattern updates are installed automatically and for new features or bug fixes your intervention is necessary.

We are happy to support you at any time. If you have licensed Enhanced Support, XG/XGS Firewall is covered by the warranty.

Features:

In the event of a hardware failure, you will receive an advance replacement.
Sophos Support provides 4 hours of remote consulting per contract.
With the Enhanced Plus you will be given priority in case of errors.
You will receive VIP contact with senior support engineers.