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Sophos Intercept X

The Tech Geeks |

For Sophos Central customers

About these release notes

These are the release notes for Sophos Intercept X for Windows 7 and later, managed by Sophos Central.

Some of the features mentioned in these release notes are only available if you have the appropriate license.

Note

You may find that you cannot yet download and use the latest version. This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.

You should also read the Sophos Core Agent release notes. They cover the changes, resolved issues and known issues for the core components.

For information about the changes to the Sophos Core Agent, see the Sophos Core Agent release notes.

For information about the changes to Sophos Endpoint Advanced, see the Sophos Endpoint Advanced release notes.

For improvements and new features in the Sophos Central console, see What's new in Sophos Central.

Versions

Components

Sophos Intercept XWindows 7 and later 2.0.15.2September 2019 2.0.15July 2019 2.0.14.1July 2019 2.0.14February 2019 2.0.13February 2019 2.0.12January 2019 2.0.11November 2018 2.0.10November 2018
HitManPro.Alert 3.7.14.40 3.7.13.1460 3.7.12.466 3.7.12.466 3.7.12.454 3.7.10.762 3.7.6.756.289 3.7.6.756.289
Machine Learning Engine Updates dynamically. Updates dynamically. Updates dynamically. 1.3.0 1.3.0 1.3.0 1.3.0 1.3.0
Machine Learning Model Updates dynamically. Updates dynamically. Updates dynamically. 20181226 20181024 20181024 20181024 20180820

Version 2.0.15.2

Updated components

HitManPro.Alert has been updated to 3.7.14.40.

Resolved issues

Issue ID Component Description
WINEP-21188 HitmanPro.Alert Resolved an issue that could cause an older version of a component to be loaded instead of the latest.

Version 2.0.15

Updated components

HitManPro.Alert has been updated to 3.7.13.1460.

Resolved issues

Issue ID Component Description
WINEP-16237 HitmanPro.Alert Resolved an issue preventing a secure email gateway processing emails.
WINEP-16354 HitmanPro.Alert Resolved an issue with the CryptoGuard folder not emptying correctly on a file server.
WINEP-17173 HitmanPro.Alert Resolved an issue with ROP detection in Microsoft Excel with encrypted documents.
WINEP-17347 HitmanPro.Alert Resolved an issue with DNS resolution failing.
WINEP-17406 HitmanPro.Alert Resolved an issue with AppSense failing to install.
WINEP-17454 HitmanPro.Alert Resolved an issue with a Caller Check exception in Internet Explorer 11.
WINEP-17842 HitmanPro.Alert Resolved an issue with CryptoGuard detecting an attack in RoboCopy copying files.
WINEP-18105 HitmanPro.Alert Resolved an issue with CryptoGuard slowing down the digitial file signature checking process.
WINEP-18169 HitmanPro.Alert Resolved an issue with false CryptoGuard detections when generating Microsoft Word documents remotely.
WINEP-18181 HitmanPro.Alert Resolved an issue with CryptoGuard checking excluded processes.
WINEP-18292 HitmanPro.Alert Resolved an issue with a Caller Check exception in Microsoft Outlook.
WINEP-18353 HitmanPro.Alert Improved CryptoGuard's performance with excluded files.
WINEP-18520 HitmanPro.Alert Resolved an issue with running secure apps in Firefox.
WINEP-18583 HitmanPro.Alert Resolved an issue with a Caller Check exception in macro enabled Microsoft Excel files.
WINEP-18667 HitmanPro.Alert Resolved an issue with HitmanPro.Alert upgrades causing servers to stop.
WINEP-18722 HitmanPro.Alert Resolved an issue with HitmanPro.Alert failing to add files as exceptions.
WINEP-18783 HitmanPro.Alert Resolved performance issues with HitmanPro.Alert.
WINEP-18873 HitmanPro.Alert Resolved an issue with HitmanPro.Alert preventing encrypted remote sessions starting.
WINEP-18893 HitmanPro.Alert Resolved an issue with HitmanPro.Alert causing machines running Windows 10 (1803) to stop.
WINEP-18915 HitmanPro.Alert Resolved an issue with false CryptoGuard detections when encrypting files.
WINEP-19078 HitmanPro.Alert Resolved an issue with false CryptoGuard detections when encrypting files remotely with SafeGuard File Encryption 8.10.2.
WINEP-19179 HitmanPro.Alert Resolved an issue with false CryptoGuard detections when encrypting files remotely with etfile.
WINEP-19282, WINEP-17047 HitmanPro.Alert Resolved issues with Caller Check exceptions in games.
WINEP-19792 HitmanPro.Alert Resolved an issue with HitmanPro.Alert causing servers running Windows Server 2008 R2 to stop.
WINEP-15961 HitmanPro.Alert Resolved an issue with saving Microsoft Office files to a network share when CryptoGuard is installed.
WINEP-16679 HitmanPro.Alert Resolved an issue with false CryptoGuard detections when Safeguard File Encryption is installed.
WINEP-17244 HitmanPro.Alert Resolved memory issues on Windows 2012 servers.
WINEP-15669 HitmanPro.Alert Resolved an issue with Microsoft Application Verifier protected apps not starting.
WINEP-15791 HitmanPro.Alert Resolved an issue with running the Microsoft Office NetDocuments plugin in Internet Explorer 11.
WINEP-15954 HitmanPro.Alert Resolved an issue with false Data Execution Prevention (DEP) detections when creating PDF files in Adobe Acrobat 2017.
WINEP-16207 HitmanPro.Alert Resolved an issue with reading ebooks in Internet Explorer 11.
WINEP-16564 HitmanPro.Alert Resolved an issue where vswhere.exe doesn't run (first time) when CryptoGuard is turned on.
WINEP-16763 HitmanPro.Alert Resolved false hollow process detections with open source office suite and eye tracking software.
WINEP-16974 HitmanPro.Alert Resolved an issue with detections in auditing software.
WINEP-17393 HitmanPro.Alert Resolved an issue with APC alert reporting.
WINEP-17439 HitmanPro.Alert Resolved false hollow process detections in Microsoft Visual Studio 2017.
WINEP-16914 HitmanPro.Alert Resolved an issue with CryptoGuard detections in PDF files.
WINEP-20547 HitmanPro.Alert Resolved an issue with logging off from Windows after upgrading Windows 10 to version 1903.

Version 2.0.14.1

Machine Learning Model and Machine Learning Engine will update independently of Sophos Intercept X.

Version 2.0.14

Version 2.0.13 was a partial release and was not distributed to all customers.

Updated components

HitManPro.Alert has been updated to 3.7.12.466.

Machine Learning Model has been updated to 20181226.

Resolved issues

Issue ID Component Description
WINEP-7929 HitmanPro.Alert Resolved an issue with not being able to start Skype automatically.
WINEP-13549 HitmanPro.Alert Resolved an issue with ROP detection in Microsoft Office 2016.
WINEP-14044 HitmanPro.Alert Resolved an issue with ROP detection in Excel.exe when using KUTools.
WINEP-14080 HitmanPro.Alert Resolved an issue with Cygwin running slowly.
WINEP-14369 HitmanPro.Alert Resolved an issue with exclusions in Prism.
WINEP-14482 HitmanPro.Alert Resolved an issue with processing invoice files.
WINEP-14507 HitmanPro.Alert Resolved performance issues with loading some websites in Internet Explorer.
WINEP-14696 HitmanPro.Alert Resolved an issue with detections in games.
WINEP-14789 HitmanPro.Alert Resolved an issue with detections in 1Password.
WINEP-15400 HitmanPro.Alert Resolved an issue with computers being slow to start and starting with failed services.
WINEP-15531 HitmanPro.Alert Resolved an issue with stopping SiteKiosk opening.
WINEP-15539 HitmanPro.Alert Resolved an issue with false positives in Explorer.exe.
WINEP-15651 HitmanPro.Alert Resolved issues with Raid controllers.
WINEP-15779 HitmanPro.Alert Resolved an issue with detections in Windows Media player.
WINEP-15828 HitmanPro.Alert Resolved an issue with detections when using 'AutoDWG to PDF converter'.
WINEP-16310 HitmanPro.Alert Resolved an issue with false detections in Symantec PGP Encryption.
WINEP-16404 HitmanPro.Alert Resolved an issue with using Internet Explorer.
WINEP-16512 HitmanPro.Alert Resolved an issue with SofTrack failing on Internet Explorer.

Version 2.0.13

This version was not distributed to all customers.

Updated components

HitManPro.Alert has been updated to 3.7.12.454.

Resolved issues

Issue ID Component Description
WINEP-7929 HitmanPro.Alert Resolved an issue with not being able to start Skype automatically.
WINEP-13549 HitmanPro.Alert Resolved an issue with ROP detection in Microsoft Office 2016.
WINEP-14044 HitmanPro.Alert Resolved an issue with ROP detection in Excel.exe when using KUTools.
WINEP-14080 HitmanPro.Alert Resolved an issue with Cygwin running slowly.
WINEP-14369 HitmanPro.Alert Resolved an issue with exclusions in Prism.
WINEP-14482 HitmanPro.Alert Resolved an issue with processing invoice files.
WINEP-14507 HitmanPro.Alert Resolved performance issues with loading some websites in Internet Explorer.
WINEP-14696 HitmanPro.Alert Resolved an issue with detections in games.
WINEP-14789 HitmanPro.Alert Resolved an issue with detections in 1Password.
WINEP-15400 HitmanPro.Alert Resolved an issue with computers being slow to start and starting with failed services.
WINEP-15531 HitmanPro.Alert Resolved an issue with stopping SiteKiosk opening.
WINEP-15539 HitmanPro.Alert Resolved an issue with false positives in Explorer.exe.
WINEP-15651 HitmanPro.Alert Resolved issues with Raid controllers.
WINEP-15779 HitmanPro.Alert Resolved an issue with detections in Windows Media player.
WINEP-15828 HitmanPro.Alert Resolved an issue with detections when using 'AutoDWG to PDF converter'.
WINEP-16310 HitmanPro.Alert Resolved an issue with false detections in Symantec PGP Encryption.
WINEP-16404 HitmanPro.Alert Resolved an issue with using Internet Explorer.
WINEP-16512 HitmanPro.Alert Resolved an issue with SofTrack failing on Internet Explorer.

Version 2.0.12

Updated components

HitManPro.Alert has been updated to 3.7.10.762.

Resolved issues

Issue ID Component Description
WINEP-15695 HitmanPro.Alert Resolved an issue with an IP CryptoGuard detection when using the NGEN publishing application.
WINEP-14950 HitmanPro.Alert Resolved an issue with ROP detection in Winword.exe.
WINEP-14858 HitmanPro.Alert Resolved an issue with ROP detection in several applications.
WINEP-14833 HitmanPro.Alert Resolved an issue with ROP detections in Chrome 67 and later.
WINEP-14590 HitmanPro.Alert Resolved an issue with intruder detections in Chrome and Internet Explorer with LANDesk installed (SoftMon.exe)
WINEP-14505 HitmanPro.Alert Resolved an issue with PDFs failing to open from the command line.
WINEP-14442 HitmanPro.Alert Resolved an issue with a Caller Check exception in Outlook when the SNAPAddy plugin is installed.
WINEP-14253 HitmanPro.Alert Resolved memory issues that caused Windows to stop.
WINEP-14139 HitmanPro.Alert Resolved an issue with Skype failing during a video call.
WINEP-13578 HitmanPro.Alert Resolved an issue with an IP CryptoGuard detection in Lotus Notes.
WINEP-13460 HitmanPro.Alert Resolved an issue with Windows 7 computers hanging on shutdown.
WINEP-13454 HitmanPro.Alert Resolved an issue a false LoadLib exploit detection in Firefox.
WINEP-13338 HitmanPro.Alert Resolved an issue with WipeGuard protection not working on Hyper-V virtualized systems.
WINEP-13238 HitmanPro.Alert Resolved an issue with a Caller Check exception in Excel when the UnionSquare plugin is installed.
WINEP-13230 HitmanPro.Alert Resolved an issue with a Windows 7 machine freezing when running Intercept X and Symantec Endpoint 14.0.3897.1101.
WINEP-13209 HitmanPro.Alert Resolved an issue with false ROP exploit detection with Excel documents containing multiple macros.
WINEP-13164 HitmanPro.Alert Resolved an issue with a CryptoGuard detection in AppLife Update.
WINEP-13162 HitmanPro.Alert Resolved an issue with false detections when Digital Guardian is installed.
WINEP-12989 HitmanPro.Alert Resolved an issue with a HitmanPro.Alert driver causing Windows to stop.
WINEP-12932 HitmanPro.Alert Resolved an issue with a Lockdown detection in Internet Explorer when accessing an internal web app.
WINEP-12840 HitmanPro.Alert Resolved an issue with detections in a debug version of the Flash ActiveX plugin.
WINEP-12735 HitmanPro.Alert Resolved an issue with false Import Address Table Access Filtering detections in Outlook.
WINEP-11473 HitmanPro.Alert Resolved an issue with Windows error logs being created for HitmanPro.Alert.
WINEP-16464 HitmanPro.Alert Resolved an issue causing ROP detections against Microsoft Office 2013.
WINEP-16202 HitmanPro.Alert Resolved an issue with ROP detections in Chrome and streaming media.
WINEP-15832 HitmanPro.Alert Resolved an issue when installing Sophos Central Web Gateway.

Version 2.0.11

Updated components

Machine Learning Model has been updated to 20181024.

Version 2.0.10

Version 2.0.9 has been deprecated after customer feedback. The current HitManPro.Alert version is 3.7.6.756.

Updated components

Machine Learning Model has been updated to 20180820.

Known issues and limitations

Issue ID Component Description
  HitmanPro.Alert We've currently disabled protection of the Security Account Manager (SAM) database against attempts to steal hashed authentication credentials. We expect to enable it soon after the product release. Protection against theft of cleartext passwords from the Local Security Authority Subsystem Service (LSASS) is enabled.
  HitmanPro.Alert Credential theft protection does not report an event when it prevents malicious access to the runtime cleartext version of the user's password.
  Machine Learning Engine Sophos Intercept X Machine Learning should not be run alongside Invincea X. Invincea X should be uninstalled before installing Sophos Intercept X.
WINEP-12220 HitmanPro.Alert Compatibility issue with Devicelock®. During shutdown, a computer with both Devicelock® DLP suite and Sophos Endpoint installed the machine may crash. (See Sophos Knowledge Base article 124988.)
WINEP-8860 HitmanPro.Alert Uninstalling the Opera browser may generate an application lockdown detection and fail to allow uninstall of all the Opera browser components.
WINEP-9246 HitmanPro.Alert Endpoint running Kaspersky Small Office Security 5 and Intercept X with Cryptoguard enabled. The Kaspersky “File Shredder” is detected as a ransomware attack and files are not deleted. (See Sophos Knowledge Base article 124988.)
WINEP-12347 HitmanPro.Alert Windows 10 Redstone 3 machines that are not joined to a domain may experience intermittent issues with the Windows Start Menu. We believe this is caused by a Microsoft problem. (See Sophos Knowledge Base article 124988.)

See https://community.sophos.com/kb/en-us/124988 for a full list of known issues with Sophos Intercept X .

Additional information

System requirements

This version of Sophos Intercept X is supported on Windows 7 and later client operating systems. Versions of Windows targeted by Microsoft for non-business environments are not supported.

Support

You can find technical support for Sophos products in any of these ways:

Legal notices

Copyright © 2019 Sophos Limited. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.

Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.