We’ve got your back!
The network is as critical to smaller business environments as it is to big business. You cannot afford extended outages which impact your customers and employees, and which can ultimately disrupt your business. To keep your network operational, Foundation Care Support Services for Aruba Instant On are available to protect your investment and ensure your network capabilities for 3 to 5 years. Add Foundation Care Support Services for Aruba Instant On with new Instant On Access Point and Switch purchases within 90 days of original purchase to obtain these benefits.
Extend the benefit of next business day (NBD) equipment replacement
Foundation Care Support Services for Aruba Instant On provides you with NBD advanced replacement of defective parts for the entire contract period. This helps to ensure that you are never without network services for your business. Defective parts are replaced with equipment shipped directly from Aruba to your location. Our network experts are then available to assist you by telephone with equipment replacement and software updates, as needed.
Gain access to expert advice
Aruba releases new versions of network software many times per year, with needed defect corrections and feature enhancements.
Multiple years of Next Business Day advanced replacement of defective network equipment and parts — so your network can stay up and functioning as expected
24x7 telephone support access to our Aruba experts — delivered by the Aruba Technical Assistance Center (TAC)
Software support along with needed defect corrections and feature enhancements
Assistance, delivered remotely, in downloading and applying the software updates
Chat support provided through our Aruba Instant On community
Without the added purchase of Foundation Care Support Services for Aruba Instant On, you are only entitled to 90 days of telephone support, and hardware replacement that can take up to 10 days.