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Advisory: Sophos Central Maintenance scheduled

Advisory: Sophos Central Maintenance scheduled

The Tech Geeks |

Overview

Advisory: Sophos Central platform maintenance is scheduled for all regions, one region at a time, based on the plan seen below. The maintenance windows are expected to last ~1 hour each.

Product and Environment

Sophos Central

Issue timeline

The table below indicates the estimated timeline and duration of the maintenance.

Sophos Central Region UTC Date UTC Time Notes
All April 12, 2023 22:00 - 23:00 MDR/XDR direct queries to Endpoints will be affected. Queries to DataLake are not affected
All April 13, 2023 5:30 - 6:30 A short delay in data processing for ingestion to DataLake (MDR/XDR/Firewall/Optix)
All April 13, 2023 22:00 - 23:00 MDR/XDR direct queries to DataLake will be affected. Queries to Endpoints are not affected.

Delivery of reports will be delayed (MDR/Firewall/ZTNA reports)
All April 14, 2023 5:30 - 6:30 A short delay in data processing for ingestion to DataLake (MDR/XDR/Firewall/Optix)

Next update

More information will be provided as each maintenance window is completed.