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Advisory: Sophos Central Admin
February 9, 2023

Advisory: Sophos Central Admin

Sophos Central Admin - Web Control reports are not updating

Issue

Blocked/Warned Web Control events are not updating on the Logs and Reports page in Sophos Central Admin.

The events can still be found under individual devices' Summary and Events tabs.

Product and Environment

  • Sophos Central Admin
  • Sophos Central Windows Endpoint
  • Sophos Central Windows Server

Issue timeline

  • The issue is currently being investigated by our Development team in the ticket: CESG-24809

Impact

  • Affected customers cannot see updated info on recent Top Blocked and Top Warned Sites.
  • Affected customers cannot see recent info on the total number of blocked and warned Sites.

Current status

As a workaround, blocked and warned Web Control events are still present under individual devices' Summary and Events tabs.

Next update

This article will be updated when more information is available.

Previous article Top 5 reasons to upgrade to Sophos Firewall v19.5
Next article Introducing Sophos Network Detection and Response (NDR)

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