UICARE-UA-Retrofit-Reader-B-D - Ubiquiti UI Care for UA-Retrofit-Reader-B

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

We only list items that we know have been, or are about to be released to us and since we purchase only in small batches these are often flown in on short time frames.

We list on each product our expected shipments and ones that we have already sent out to customers.   Please use these dates as a guideline as we always suggest 14-21 days just to allow for air freight or customs hold ups.

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The UICARE-UA-Retrofit-Reader-B-D is Ubiquiti's UI Care extended warranty plan designed specifically for the UniFi Access Retrofit Reader (UA-Retrofit-Reader-B). This 5-year protection plan delivers premium support and replacement services, ensuring your access control system remains fully operational with minimal downtime.

UI Care transforms your standard warranty into a comprehensive extended coverage solution, offering priority RMA handling, expedited replacements, and prepaid return shipping. With UI Care, you gain peace of mind knowing your door access hardware is protected by Ubiquiti's fastest and most reliable replacement service.

Key Features

• 5-Year Extended Coverage – Comprehensive replacement protection for your UA-Retrofit-Reader-B
• Advance Replacement – Receive your replacement device before returning the faulty unit
• Priority RMA Processing – RMA tickets are prioritised end-to-end for faster resolution
• Prepaid Return Shipping – Free, no-hassle returns with prepaid shipping labels included
• Faster Support – Dedicated support channels with priority allocation
• Minimal Downtime – Replacement ships before inspection, keeping your access system running

Ideal for: Businesses, property managers, IT professionals, and security integrators seeking maximum uptime and priority support for their UniFi Access door control infrastructure.

Compatible Products

UA-Retrofit-Reader-B is an indoor/outdoor OSDP reader with NFC card and Touch Pass support, featuring IP55 weatherproofing and NDAA compliance. It connects to the UniFi Retrofit Hub using existing cabling with RS-485 connectivity and OSDP v2 security protocol.

UniFi Retrofit Hub (UA-Retrofit-Hub-2) is the DC-powered hub that supports Wiegand and OSDP readers, providing entry and exit control for up to two doors. The Retrofit Reader integrates seamlessly with this hub for complete access management.

UniFi Access Accessories including the Retrofit PSU 12V, Door Lock Relay Cable, and Junction Box (UACC-Reader-JB) complement the Retrofit Reader installation for professional access control deployments.