UICARE-UCG-Fiber-D - Ubiquiti UI Care for Cloud Gateway Fiber

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The Tech Geeks, under their parent company Twelve Times (Worldwide) Pty Ltd trade in Australia, New Zealand and the United Kingdom.

This allows us to purchase stock from suppliers from locations where they have it available.    We are then able to import those products directly, along with providing localised Warranty and Replacement as required.

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UI Care extends replacement protection to five years for your Cloud Gateway Fiber (UCG-Fiber), providing faster replacement and priority support. The UICARE-UCG-Fiber-D plan offers comprehensive coverage and exclusive benefits designed to minimise downtime and ensure your network infrastructure remains operational.

With UI Care, you'll receive your replacement device before Ubiquiti receives your return, ensuring uninterrupted network performance. RMA tickets are prioritised end to end, and your replacement comes with a prepaid shipping label to ensure a free, no-hassle return.

Key Features

• 5-year extended replacement protection coverage
• Replacement ships before inspection - receive your device faster
• Priority RMA ticket processing from start to finish
• Prepaid return shipping labels included - free returns
• Peace of mind for your critical network infrastructure

Ideal for: Network administrators, IT professionals, and businesses requiring extended warranty protection and priority support for their Cloud Gateway Fiber deployment.

Compatible Products

Cloud Gateway Fiber (UCG-Fiber)

The UCG-Fiber is a desktop 10G Cloud Gateway with integrated 4-port 2.5 GbE switch, selectable NVR storage, and full UniFi application support. It runs the full UniFi application suite with support for 50+ managed UniFi devices and 500+ simultaneously connected users, making it an ideal gateway solution for small to medium business networks requiring 5 Gbps IDS/IPS throughput.