UICARE-UVC-G6-Edge-Turret-D - Ubiquiti UI Care Five-Year Extended Replacement Protection for UVC-G6-Edge-Turret

The Ubiquiti UI Care UICARE-UVC-G6-Edge-Turret-D is a five-year extended replacement protection plan designed specifically for the Ubiquiti UniFi G6 Edge Turret (UVC-G6-Edge-Turret) camera. With UI Care, you extend the replacement protection period of your qualifying device to five years and gain access to priority RMA benefits that help keep your security camera system online and minimise downtime.

Instead of waiting for your faulty unit to be inspected, UI Care provides expedited replacement: you receive your replacement before Ubiquiti receives your returned item. Your replacement also ships with a prepaid return shipping label, so sending back the original device costs you nothing. Under a standard RMA, by comparison, you cover the return shipping cost and wait for the device to be inspected before a replacement is sent.

Please note: this is a service plan, not a physical product. It is a new sale only and, once applied, cannot be reversed or credited. UI Care plans are only available at the time the corresponding product is purchased and cannot be added retrospectively, so this plan should be purchased alongside your G6 Edge Turret camera.

Key Features

• Five-year extended coverage for the UVC-G6-Edge-Turret
• Expedited replacement – replacement ships before your returned item is inspected
• Prioritised RMA tickets handled end to end
• Free return shipping with a prepaid label included with your replacement
• Replacement requests are submitted through Ubiquiti's online RMA portal
• Covers failures from normal use due to a manufacturer's defect in materials and workmanship
• Replacement unit automatically becomes the covered product for the remainder of the plan term

About the Covered Camera: UniFi G6 Edge Turret

The UVC-G6-Edge-Turret is an all-weather, tamper-resistant 4K PoE+ camera that supports standalone operation (NVR optional), with integrated AI-powered search, 2.36x optical zoom and a large 1/1.2" CMOS sensor for exceptional low-light clarity. Further highlights include 40 m (131 ft) IR night vision, IP66 weatherproofing, IK04 tamper resistance, two-way audio, a GbE RJ45 port with Bluetooth, and a microSD card slot for local recording.

Compatible Products

Ubiquiti UniFi G6 Edge Turret (UVC-G6-Edge-Turret) – this plan is intended for use with this camera only.

Ideal for: businesses, IT managers, system integrators and installers deploying UniFi Protect cameras who want long-term hardware protection, faster replacements and reduced downtime on critical outdoor surveillance sites.

FAQs

How long does UI Care last?
UI Care extends replacement protection on the qualifying device to five years.

Do I have to send the faulty camera back first?
No. Under UI Care you do not need to return the covered product before receiving your replacement, although the original must be returned using the RMA within the stated timeframe (90 days, or contact Ubiquiti to request an extension), otherwise the plan is cancelled.

Who pays for return shipping?
Your replacement includes a prepaid shipping label, so returning the original device is free under UI Care.

Can I add UI Care after I have bought my camera?
No. UI Care plans are only available at the time the corresponding product is purchased and cannot be purchased retroactively.

What do I need to make a claim?
You will be asked to provide the covered product's MAC ID and proof of purchase for the plan when submitting a replacement request through Ubiquiti's RMA portal.