WatchGuard Rai Agentic AI Digital Workforce for MSPs
Description
Description
The WatchGuard Rai is WatchGuard's agentic AI digital workforce built specifically for managed service providers (MSPs). Rai is the AI experience of the WatchGuard Unified Security Platform, turning WatchGuard intelligence into operational capacity across customer environments by helping to investigate, assess, prioritise, orchestrate and execute supported security work.
WatchGuard Rai, priced per 1M Rai tokens per month allows you to choose the plan that matches your monthly token volume and the term.
Rather than simply making analysts faster, Rai is an always-on digital worker that acts as an extension of your security team. It continuously monitors environments, correlates activity across endpoint, network and identity, and takes authorised action within the permissions, policies and control boundaries you define. That lets MSPs support more customers and environments without scaling headcount at the same rate.
Choose the band that matches your number of users and the term, then set the quantity to your number of users.
Key Features
- Always-on AI digital worker that detects, correlates and responds to threats, keeping security work moving even when your team is offline.
- Rai Analyst role delivering detection, investigation and response across endpoint and network activity, acting as a first responder so you are not managing alerts around the clock.
- Daily Brief summarising actions taken, items needing attention and protection status across managed environments.
- Hey Rai natural-language interface in WatchGuard Cloud for asking activity and inventory questions, investigating incidents and receiving plain-language answers from real platform data.
- MCP Integration (Model Context Protocol) to bring supported WatchGuard security data and capabilities into compatible external AI tools and workflows under governed access.
- Autonomy with accountability: Rai acts, drafts or advises while the MSP sets execution authority and keeps visibility, with supported actions remaining traceable.
- Multi-tenant management through WatchGuard Cloud, with transparent, measurable actions and centralised dashboards.
- Expanding roles, including Rai Auditor for continuous security posture and compliance assessment and Rai Customer Success for identifying customer risks.
Ideal for: MSPs and managed security providers that want to scale security operations, reduce manual investigation and alert fatigue, and grow their service delivery without a matching increase in staff.
Compatible Products
Rai operates within WatchGuard Cloud and the WatchGuard Unified Security Platform. The Rai Analyst role is available to Service Providers using ThreatSync in WatchGuard Cloud, covering endpoint and network activity. Please confirm licensing and feature availability with WatchGuard or our team before ordering.
FAQs
What is Rai?
Rai is WatchGuard's agentic AI Digital Workforce for MSPs and the AI experience of the WatchGuard Unified Security Platform.
How does Rai help MSPs scale security operations?
Rai shifts investigation, assessment, prioritisation and other repeatable operational work to digital capacity, so MSP teams can support growth without increasing human workload and headcount at the same rate.
How do MSPs engage Rai?
Through Hey Rai, the natural-language interface in WatchGuard Cloud, where MSPs describe the outcome they need. MCP Integration can also bring supported WatchGuard data and capabilities into partner-selected external AI tools.
How does the MSP stay in control?
Hey Rai and MCP Integration operate within supported permissions, policies, access controls and human-control boundaries, and supported interactions and actions remain traceable.
Can I use my own AI tool?
Compatible AI tools can access supported WatchGuard knowledge, data and capabilities through the WatchGuard MCP Server.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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WatchGuard
Real Security for the Real World
WatchGuard is an American cybersecurity company that provides best-in-class security solutions for MSPs and IT professionals across the globe. In physical, virtual and Cloud environments, networks are being inundated with cyberattacks, which can make securing business assets an overwhelming challenge. As a pioneer in the unified cybersecurity field, WatchGuard has decades of experience developing simple, accessible and easy-to-use products designed to safeguard business-critical assets against evolving malware, network, and endpoint security threats. The company is always working to stay ahead of bad actors operating across the threat landscape. Leveraging emerging technologies including AI and machine learning, WatchGuard arms you with the most powerful and effective tools to protect your business.
Powered by its award-winning, flagship Unified Security Platform, WatchGuard’s comprehensive product portfolio spans network and endpoint security, secure wireless, multi-factor authentication, and network intelligence. WatchGuard’s enterprise-grade Firebox firewalls offer ironclad protection against even the most sophisticated, malicious threats. Widely deployable, Fireboxes are delivered as physical appliances or as virtual/cloud solutions, all at an affordable price point. WatchGuard’s extensive endpoint security solutions offer advanced protection for end users and devices, including endpoint antivirus, security operations, and DNS-level protection and content filtering.
With WatchGuard, you don’t just buy a standalone security device, you receive a holistic security management solution that provides peace of mind. Regular updates on feature enhancements and emerging security threats ensure you get the most out of your WatchGuard security solutions. For smart security, simply done, choose WatchGuard.
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Why buy from The Tech Geeks?
As a longtime WatchGuard partner, we have seen WatchGuard solutions deliver a vast array of benefits for our customers. WatchGuard is a continuous innovator in the cybersecurity world, designing their products to evolve with increasingly sophisticated cybercrime activity.
If you require advice on any WatchGuard product, please reach out to one of our friendly team members. Choosing the correct firewall, wireless or endpoint security solution for your network is less about physical size and more about security capabilities and operational fit. The right security implementation will depend on many factors: use case, office size, number of devices, hardware or software preferences, remote connectivity and encryption requirements – all of which can be overly technical.
Our capable team knows network security, firewalls, endpoint security and wireless configuration inside out. We can provide you with unbiased, to-the-minute advice tailored for your IT implementation. Your time is precious, so don’t waste it - contact us today at The Tech Geeks for real-time support and best-price quoting.
